A-Link Network Services To Resell Excedent Managed Email Hosting

A-Link to Promote Premium Grade Email to Small Business Customers

Vienna, VA (PRWEB) June 3, 2004 -– Excedent Technologies, the leading provider of managed email hosting with integrated security threat prevention, today announced that A-Link Network Services has joined the growing list of channel partners reselling the company's hosted email services. As an Excedent channel partner, A-Link is able to provide their small business customers with premium grade email hosting, complete with Webmail, advanced Spam and virus protections, guaranteed uptime and a flexible control panel. A-Link is able to promote these features under their own corporate brand and retain 100% of the customer relationship.

"With the growing menace of Spam and computer viruses, we have teamed up with a proven expert in the email hosting industry to continue delivering the high level of service our customers have come to expect," explained Darin Scott, CEO of A-Link Network Services. "When we looked into outsourcing, Excedent was one of many providers we considered. We are extremely pleased that they were our ultimate choice. They provide an all-encompassing email platform, which allows us to work with just one partner, as opposed to several different vendors for email hosting, Spam, and virus protection. Excedent has stepped up to the challenge and given A-Link great confidence that our customers are receiving the exceptional service they deserve."

Excedent offers a fully documented Application Programming Interface (API) that allows channel partners to seamlessly integrate the email system with in-house or third party software applications. Channel partners can provision customer domains, mailboxes and related services in real-time, and group customer domains into sub-accounts with delegated administration rights, as well as provide class-of-service controls for adjusting storage space, number of mailboxes and Spam filtering settings. The end customer assumes full control of their email solution, reducing the burden on service providers for maintaining technical support.

"Email has become a mission-critical business communication tool and companies are demanding superior services from their providers," explained Patrick Matthews, CEO of Excedent Technologies. "Excedent helps A-Link to meet the demand for secure and reliable email hosting while allowing them to retain every aspect of their customer relationships. We bring to the table a continuously evolving email solution that enables A-Link to focus on their core competencies. As a channel partner, service providers like A-Link are able to turn the cost and resource burden of email hosting into a revenue and profit center."

"Email is now an essential component of the service provider business model," said Scott. "Customers expect their email service provider to deliver the most advanced capabilities, best protections from viruses and Spam and the greatest assurances of up-time reliability. As a service provider, we must tap whatever external resources are necessary in order to meet customer expectations. We found our answer in Excedent."    

Excedent currently supports more than 20 resellers ranging from regional service providers, ISPs, systems integrators, direct selling companies, and large carriers focused on major verticals.

About A-Link Network Services
A-Link Network Services is an industry leading Communications Service Provider (CSP) specializing in integrated and stand alone communication services including development, implementation and support of voice, data and Internet solutions for businesses. A-Link provides Internet Access Solutions, Voice Solutions, and Managed Services for Enterprise Customers (Small, Medium and Large Businesses), Educational Institutions, Government Entities, Commercial Office Buildings (Single and Multi-Tenant), Mobile Professionals and Public Hot Spots. A-Link provides solutions that will allow our customers to maximize their existing communication investments with breakthrough communication technologies. For more information, please visit www.alink.net or call 408.720.6161.

About Excedent Technologies
Excedent Technologies is the leader in managed email hosting and security threat prevention for service providers. The company equips service providers and their small business customers with reliable Spam-filtered and virus-free email. Excedent manages and maintains this critical communications infrastructure, freeing up valuable personnel resources and eliminating the need for customers to purchase email-related software, hardware or additional bandwidth. The company is privately held and serves more than 2,000 customers worldwide. For more information on small business email hosting plans, please visit www.webmail.us. For more information on service provider and enterprise email solutions, please visit www.excedent.com or call 866.EXCEDENT (392.3336).