Corporate Conflict Causes "Leaky" Profits
Wrestling Rhinos at Work Can Be Fun and Profitable
New book from Conflict Management expert, Rhoberta Shaler, PhD, addresses the skills necessary to reduce & avoid the costs of unresolved conflict & miscommunication in the workplace.
"When a typical Fortune 500 company loses $6.7 million a year in absenteeism, job turnover and lost productivity as a direct result of just one form of conflict -- sexual harassment, companies are beginning to recognize the value of 'managing' and 'resolving' conflict," according to Dr. Rhoberta Shaler, respected psychotherapist and conflict management authority.
Recent statistics from the Dana Mediation Institute state that …unmanaged employee conflict is responsible for 65 percent of work performance problems, and up to 42 percent of employees' time is spent engaging in or attempting to resolve conflict. Many managers spend almost a third of their time dealing with conflict.
According to Dr. Shaler, author of a significant new business publication: "Wrestling Rhinos: Conquering Conflict in the Wilds of Work," getting the skills to "wrestle rhinos" puts time, energy, and money back into improving the bottom line. "Providing training for every person in the company is one of the most cost-effective corporate activities to increase productivity, profits and that all-too-elusive, life-balance quotient," says Dr. Shaler
Dr. Shaler is the founder of the Optimize! Institute in Escondido, California, author of seven books published internationally, and corporate coach, trainer and international speaker.
"Rhoberta is a master of negotiating results," commented Mimi Donaldson, co-author of "Negotiating for Dummies." Pat Lynch, founder and CEO of WomensRadio, said "Dr. Shaler solves people problems by teaching us how to talk about difficult things."
"The goals during these tough economic times is not only to stop the 'leaks,' but to manage conflict in a way that actually produces more creativity and productivity for the company, the stake-holders and ultimately the GNP," commented Dr. Shaler.
For more details about Dr. Shalers new book, visit www.OptimizeInstitute.com. For a free review copy, email Dr. Shaler at rs@OptimizeInstitute.com. To arrange an interview, call: 760.735.8686.
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