Alliance of DDC HRO and PIPC Delivers Critical Efficiencies and Value in Global BPO, Merger Activity

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Unparalleled interest has arisen in growth and renewed profitability represented by business process outsourcing (BPO), accompanied by the healthy prospects of renewed corporate merger & acquisitions (M&A) activity in 2005. Reflecting this, DDC HRO and PIPC have announced a global alliance to deliver a comprehensive consulting, project management and outsourcing solution to the growing number of companies for whom BPO represents the backbone of M&A integration activity and the future of day-to-day administrative efficiency.

DDC HRO, a leading BPO provider and part of the DDC Group of Companies, and PIPC, a leading global project management solutions and services provider, announced today a strategic alliance to deliver a comprehensive consulting, project management and business process outsourcing and offshoring solution for companies impacted by the increasingly global economy.

The alliance is aimed at providing a powerful, cost-effective and accessible approach to using BPO for businesses that face global issues such as competition, pressure on margins and a requirement of increased efficiency. The joint venture provides best-of-class process design, deal/post-deal transition management and comprehensive processing power for the effective management of both complex merger & acquisition (M&A) activity and typical corporate back-office support functions.

Both organizations enjoy a global focus and are naturally aligned around the complex issues – and significant growth opportunities – represented by business process outsourcing and leveraging of offshore capabilities. Both see the key role that well-managed BPO capabilities will play in executing a successful M&A strategy.

The particular success of DDC’s hybrid on-and-offshore model, coupled with onshore relationship management, bodes well for future growth in the sector as an increasing number of organizations look to offshore locations such as the Philippines, DDC’s main hub, for quality and greater cost savings. DDC’s Philippines’ locations already host a staff of 3,500 which provide a variety of BPO services to some of the world’s leading companies.

"We're pleased to partner with DDC HRO to bring this comprehensive solutions approach to the growing number of companies facing the issues of a global economy," said Phil Veal, Managing Director in PIPC’s New York office. “We see significant growth ahead in 2005 and it’s great to be working with innovative companies such as DDC HRO. With PIPC’s capability in managing sustainable organizational change, and DDC HRO’s capability in delivering significant operational efficiencies, we believe we can provide a fresh and independent approach to BPO and leveraging its capabilities post-deal. We see significant opportunities developing for M&A in the mid-market, in particular – another reason why DDC HRO is such a good fit."

“We are delighted to be partnering with PIPC, especially given our common view on the attractive mid-market opportunity here,” said David Kinnear, CEO of DDC HRO. “Their global presence and innovative approach compliments our own, so it’s a great fit. BPO is the common denominator – we want to help companies adopt, adapt, survive and grow. I know we’ll achieve that goal working with PIPC.”

DDC HRO brings substantial management and technology expertise with respect to capture, conversion and formatting of legacy and paper-based data – helping clients to quickly, accurately and inexpensively populate their corporate databases and self-service systems for increased effectiveness and efficiency.

“The underlying theme across the entire DDC HRO range of capabilities,” adds Kinnear, “is to find and deliver new and cost-effective ways to empower companies, their employees and their customers – helping them get more from their technology investment.”


DDC HRO is part of the DDC Group of Companies, which is committed to meeting the total HRO and FA&O BPO requirements of forward-thinking companies worldwide. With a professional staff of over 3,500 (primarily located in DDC’s operational centers in the Philippines), DDC is a leading provider of comprehensive onshore and offshore business process outsourcing services, combined with mission-critical technology solutions, strategic consulting and onshore relationship management. Founded in 1989, DDC is one of the largest privately-held data capture and keying companies in the world – with offices and operations in the Americas, EMEA and Asia Pacific.

You can learn more about DDC HRO and the DDC Group of Companies at /

About PIPC Consulting

PIPC is a leading global project management solutions and services company, serving the needs of blue-chip companies worldwide. Founded in 1992, PIPC has worked with many companies around the world, driving down costs, enhancing performance and helping clients achieve their business goals – faster, smarter and cheaper.

You can learn more about PIPC at

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This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: on behalf of the company listed above.

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