New York, N.Y. (PRWEB) January 13, 2005
Dean Summers, the founder of Partsearch Technologies, a New York based technology company and NYNMA award winner, has stepped down as company president to focus full-time on a new consumer electronics related venture, called CEInteractive (CEI). Summers will no longer be involved in the day to day operations but will retain the founder title and continues to be a major shareholder in the company.
According to Summers, Partsearch is now positioned to allow him to pursue the new business venture full time.
CEI is focused on reducing product returns for the consumer electronics industry, a problem estimated to be at $15 billion per year. CEI has developed the industry's first consumer electronics product certification program, and the company is building a national infrastructure of CEI certified trainers that can be dispatched into the customer's home.
CEI leverages Summers' deep industry relationships with consumer electronics manufacturers and retailers, many of which are currenty signing on to use the company's solutions.
The company is also working with major manufacturers to create the industry's first Master Knowledge Base of product information that cuts across multiple brands, creating a centralized searchable product reference system.
CEI is also providing call center support, to provide customers phone based troubleshooting to further help avoid product returns.
During SummersÂ tenure as Partsearch president, the company went from a business plan that he had originally developed to a mature technology company that has been adopted by virtually every major CE retailer in the US, including Best Buy and Radio Shack, and supported by virtually every major manufacturer. The company introduced a new business model for research and procurement of replacement parts and accessories that has become very successful.
ÂItÂs an exciting time for me, and I am an entrepreneur at heart, Âsaid Dean Summers, president and CEO CEInteractive and Partsearch founder. ÂPartsearch has the strongest and most talented management team anywhere,Â said Summers. ÂIt is well positioned to continue to execute on its objectives, and continue to build upon its already substantial legacy. I am proud of all of our accomplishments together, and look forward to growing CEI equally successfully."
CEI was officially kicked off to the industry at the 2005 Consumer Electronics Show.
Summers is an industry veteran with over 20 years in the consumer electronics industry on both the manufacturer and retail sides. He founded Partsearch Technologies in 2000.
CEI allows consumer electronics retailers and manufacturers to provide in-home product training and optimization services to their customers, in an effort to reduce product returns, increase profits, and improve customer satisfaction.
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