Tester Communities Transformed With Centercode's New Fully Customizable Beta Test Management Software

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Offering depth and added functionality to beta testing, Centercode, Inc., a leading provider of beta test management services and software, today announced the availability of it’s latest beta test management tool, Connect™ 3.0. Available in a hosted or installable version, the newest version of Connect delivers a Community Management Toolset which provides enterprise-class companies with a powerful and flexible means to recruit, organize, and manage a large group of customers to form the ultimate customer-based beta testing community.

Offering depth and added functionality to beta testing, Centercode, Inc., a leading provider of beta test management services and software, today announced the availability of it’s latest beta test management tool, Connect™ 3.0. Available in a hosted or installable version, the newest version of Connect delivers a Community Management Toolset which provides enterprise-class companies with a powerful and flexible means to recruit, organize, and manage a large group of customers to form the ultimate customer-based beta testing community.

“Developing and maintaining a strong and interactive relationship with customers is taking a higher priority in organizations that are determined to grow and to develop successful products,” said Luke Freiler, Chief Technology Officer, Centercode. “There are multiple layers within an organization that benefit from the information that customers and potential customers can provide. This is where our enhanced concept of customer-based communities comes into play. With Connect 3.0, enterprise companies can easily develop and manage large tester communities, enabling them to gather valuable data regarding soon-to-be-released products, future products as well as general information regarding brand perceptions and customer satisfaction.”

Tester communities have proven to be an often underused resource in many organizations, commonly due to the difficulty in recruiting, managing, and maintaining these groups. Recognizing the wealth of information that these customers possess and whose value can extend even beyond the scope of beta testing, Centercode invested time and researching into developing a tool which would harness this knowledgebase.

The latest version of Connect was designed to change the way companies interact with their customers as well as to greatly simplify the manner in which the data gathered is managed and utilized in their organizations. By making the data easier to define and collect, customers easier to manage, and by providing powerful customizable reporting capabilities, Connect enables companies to tap into the wealth of information at their fingertips.

Connect 3.0 Software

Connect is Centercode's world-class beta management software and enables Centercode to provide industry-leading beta testing solutions. Connect provides companies with the capability to obtain valuable feedback from their target market and, most importantly, effectively manage the information within their organization. Enabling project managers to create and manage beta tests with the flexibility to fit the unique needs and infrastructure of their organization and project, Connect delivers a comprehensive set of tools that provide the basis for tester and team communications, extensive feedback tracking as well as numerous other beneficial features.

Prominent new features and enhancements available in Connect 3.0 are:

•    Scalability – to meet the needs of enterprise customers, Connect 3.0 is now fully capable of handling tests in both interface and performance that require tens-of-thousands of users. A frequent requirement of software developers, Centercode now makes its powerful capabilities accessible to large tests.

•    Enhanced Reporting – With additional report styles, a completely redesigned filter system, limitless new reporting criteria, flexible presentation options, and enhanced export and automated distribution, Connect’s new reporting engine enables companies to organize valuable data in formats custom designed for their needs, resulting in better utilization of data.

•    Installable – Connect 3.0 allows customers to host Centercode’s powerful beta test management tool behind their own firewall, enabling them to utilize the best-of-breed solution while meeting their corporate IT guidelines.

•    Common Form Engine – Connect 3.0 includes a consistent and extremely powerful form-building tool which allows both Project and Community Managers to build forms for data collection (surveys, test platforms, feedback types) to meet their exact needs.

•    Advanced Security – Security is always of highest importance to beta testing since the data is almost exclusively proprietary and sensitive. Consistently delivering a solid security system, Connect 3.0 has been re-written to ensure that the highest level of security is offered throughout the system.

Complete Range of Beta Test Management Solutions

While Connect 3.0 opens up expanded opportunities to enterprise clients who require an installed solution, the new and enhanced capabilities in this latest version also enable Centercode to provide an even higher level of service to the majority of it’s customers who look to them for beta test management services and support.

About Centercode, Inc.

Centercode, Inc., based in Laguna Hills, CA, is a leading provider of beta test management software and services. Centercode’s solutions focus on delivering flexibility and facilitating communications to meet the varying and unique needs of each company and each product while delivering the results to enhance product quality and maximize market opportunities. For more information about Centercode, please visit http://www.centercode.com.

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Centercode and Connect are trademarks of Centercode, Inc. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

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Morag Rich