Builder of High-Performance Enterprise IT Organizations Joins VeriCenter

VeriCenter, Inc. is pleased to announce the strategic hire of Kwesi Ames as Director of Support Engineering. Mr. Ames is responsible for leading the companys enterprise hosting operations and core technical support organization. Mr. Amess primary focus for 2005 will be in further automating VeriCenters OpCenterTM service engine. This new hire represents another step forward in VeriCenters pursuit of its mission to deliver the best customer service experience in the managed services industry.

Houston, TX (PRWEB) January 29, 2005 -- Mr. Ames is a recognized industry expert and a builder of high-performance enterprise IT organizations. He most recently served as Senior Manager of Enterprise Hosting Operations at MCI/Digex, Inc., leading Digexs core technical support organization and managing activities for the Technical Operations division. He successfully implemented uniform and scalable polices and procedures across all systems and networking platforms (Solaris, Windows, Linux, Cisco, Check Point, etc.). Joining Digex in 1998, he also served as Senior Manager of UNIX Technical Operations.

VeriCenter is committed to hiring industry experts having the proven ability to drive improvements in service quality during periods of rapid growth," said Gray Hall, president and CEO, VeriCenter. Kwesi possesses demonstrated expertise in developing and automating core business processes for enterprise hosting companies through various stages of growth."

Automation of manual support tasks improves service quality and reduces operating costs. Earlier this month, VeriCenter announced to its customers plans to implement several new systems and tools designed to further improve service quality. Mr. Ames will be responsible for implementing many of these new systems and tools in his new role.

"It's an honor to be onboard with a company that is extremely focused on the customer experience," said Kwesi Ames, Director of Support Engineering.

VeriCenters rapid growth over the past 18 consecutive quarters is impressive, but the leaderships direction to deliver beyond Service Level Agreements is even more impressive, and Im delighted to join this first-rate team."

About VeriCenter, Inc.
VeriCenter is the IT infrastructure and managed services company that provides a comprehensive range of secure, reliable, enterprise-level IT operations, centrally delivered through automated systems to our nationwide data centers or customer locations. The OpCenterTM services help maintain and improve all levels of enterprise service and support while extending IT departments in-house capabilities. VeriCenter customers rely on the companys expertise for hosting, security, monitoring, OS & database administration, and storage & tape backup requirements all from one source. Customers benefit from secure, scalable, affordable, high-quality IT services and infrastructure. For additional information on VeriCenter and the OpCenter scalable solutions, visit: www.vericenter.com or call 866.411.8287.

VeriCenter and the corporate logo are registered trademarks of VeriCenter, Inc.

VeriCenter, Inc.
Headquarters
757 N. Eldridge, Suite 200
Houston, TX 77079

Media Contact:
Jennifer Z. Lozier
Director of Marketing
Direct: 281-584-4506
jlozier@vericenter.com

# # #