Toronto, Ontario (PRWEB) February 6, 2005
24-7 INtouch, an award winning call center outsourcing company, has announced that the current call center and corporate headquarters are relocating on March 1st, 2005, due to accelerated customer and employee growth. The newly renovated 14,000 square-foot building, which includes a 6,500 square-foot call center floor and 158 call center seats, is more than twice the size of the companyÂs current office space.
ÂI am proud to report this move as another signal of 24-7 INtouchÂs continued success, and of our commitment to providing better quality service to our clients,Â says Greg Fettes, President and CEO of 24-7 INtouch. ÂWe know the increased office space and larger call center will provide the resources and capacity needed to continue our aggressive growth strategies and expand alongside our client base.Â
In addition to the new large call center floor, there will be several new management offices spaces for the company, including a new training center. The training center will have 15 active agent workstations, designed as a classroom. ÂThe new training room will play a large part in our new Sales Training Certification initiative for 2005,Â says Fettes. ÂThe facilities will better enable our trainers to prepare new hires and increase ramp up times for upcoming client accounts.Â
The new headquarters is located at 335 Maxwell Crescent, Regina, Saskatchewan. The call center industry continues to grow in Saskatchewan and currently employs approximately 8,000 people. The province is an ideal location for a call center due to its central time zone and location, and its ample supply of professional and dedicated employees with exposure to call center work.
About 24-7 INtouch
24-7 INtouch is a multi-channel call center outsourcing company that provides practical and affordable customer relationship management solutions across various industries. Using the most advanced technology in the industry and Certified Sales and Customer service Reprehensive, 24-7 INtouch is dedicated to helping clients increase their sales and strengthen their customer service. Currently, the companyÂs primary products are the outsourcing of inbound call center services and live online customer support solutions such as Live Web Chat (http://www.24-7intouch.com).