Berks County PA Woman to Judge World Prominent Websites
Reading, PA woman is first Pennsylvania woman to be accepted to national team of website judges. World prominant companies being judged include such past winners as Intel, Adobe, Cisco, Microsoft, Novell, Network Associates, Pacific Bell, IBM, Hewlett Packard, Dell and Symantec. Competition for the "Best Web Support Sites" Contest sponsored annually by Association of Support Professionals helps drive better website support experience for consumers worldwide.
Bernville, PA (PRWEB) February 20, 2005 -- Merra Lee Moffitt, of Bernville, PA has been selected as a returning judge to the "Ten Best Web Support Sites" contest sponsored by the Association of Support Professionals. Moffitt will sit in judgment of support websites where previous years winners have included Intel, Adobe, Cisco, Microsoft, Novell, Network Associates, Pacific Bell, IBM, Hewlett Packard, Dell, Symantec and a slew of other corporations large and small. This yearly contest is designed to spur continued improvement in user-friendly support on the web. Moffitt is the first judge from Pennsylvania. She was also a judge in the 1998 contest, its inaugural year.
In addition to the household names mentioned, other large and small companies compete in various categories including the ability to personalize websites for their customers, the capability to search for answers, ease of navigation, and ability to interact with others. Says Merra Lee Moffitt of CaptureProfits.com, every company, large and small must pay critical attention to how easy it is for customers to find what they need on a website or risk losing that customer to a competitor. Its that simple and that fast."
In addition to being a small business profitability consultant to Eastern Pennsylvania businesses and co-sponsor of the upcoming SBA, SCORE & SBDC Seminar Websites that Make Profit," Merra Lee is also the author of Automating Your Support Center," the first ever directory of service automation systems. Merra Lees other credentials include founding Knowledge Networks, a nationally recognized consultancy specializing in improving customer service delivery and service automation including integrating web to service.
The Association of Support Professionals sponsors The Ten Best Web Support Sites, a yearly contest designed to spur competition in, and improvement in, user-friendly support. Each year, a panel of judges identifies ten sites that demonstrate overall excellence in Web support delivery.
Selected judges, like Moffitt, have experience implementing online support solutions, are nationally recognized and have strong insights into web support operations. Says Jeffrey Tarter, Executive Director of the Association of Support Professionals, as the former CEO of a customer centric implementation company and current consultant to small businesses seeking profits through their websites, Merra Lee is an ideal addition to our panel of judges."
Contact: Merra Lee Moffitt, www.CaptureProfits.com, 2 Meridian Boulevard, Wyomissing, PA 19610, Phone: 610-488-7353, Fax: 610-488-6560, Website: www.captureprofits.com
Contact: Jeffrey Tarter, The Association of Support Professionals, 122 Barnard Ave., Watertown, Mass. 02472-3414 USA, Phone: 617-924-3944, Fax: 617-924-7288, Website: www.asponline.com.
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