NetSupport Announces Special Help Desk Software Promotion

Atlanta, GA (PRWEB) February 22, 2005

NetSupport announces their limited time promotion, pairing NetSupport Manager PC Remote Control software with NetSupport DNA Helpdesk software, offering IT professionals an affordable, easy-to-use and complete system for keeping IT help desk calls in check. For more information about the promotion, visit http://www.netsupport-inc.com/offer_05.htm.

According to a leading industry analyst, integrating IT asset inventory management can reduce call handling time and speed up issue resolution. According to another industry analyst, understanding the user's hardware and software configuration takes up 50% of help desk time.

NetSupport is offering two limited-time promotions:

• Offer #1 -- With purchase of 100 Licenses of NSM PC Remote Control, receive a complete Helpdesk solution worth $1600.00 - 3 Operator / Unlimited License. Offer good through March 31, 2005 for new customers.
• Offer #2 -- With purchase of 250 Licenses of NSM PC Remote Control, receive a complete Helpdesk solution for worth $2400.00 - 5 Operator / Unlimited License. Offer good through March 31, 2005 for new customers.

About NetSupport DNA Helpdesk

NetSupport DNA Helpdesk 2.0 is a fully web-based solution providing detailed recording and tracking of user requests. Because NetSupport Helpdesk is web-based, help desk professionals have access to issues from any browser, anywhere, any time. And since it's on the Web, deployment costs are minimized - there is nothing to install on client machines.

About NetSupport Manager

Created in 1989, NSM features a range of secure tools designed to deliver a remotely-operated PC maintenance and support solution over a LAN, WAN and the Internet. NSM provides speedy, secure remote PC control, dynamic inventory, automated scripting and scheduling, file transfer, remote deployment, system monitoring, help requests and much more. Use NSM to manage help desk support, mobile computing, desktop management, software training and system automation.

NetSupport is a provider of desktop management, remote support, instructional training and help desk software. Their award-winning products provide easy-to-use, cost-conscious solutions for streamlined enterprise asset management. Businesses benefit from NetSupport's PC management solutions with improved productivity, enhanced learning and advanced IT asset management. For information a free 30 day trial, visit http://www.netsupport-inc.com or call 1-888-665-0808.

Media Contact:

Jenni Hilton

770.205.4456 x312

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