(PRWEB) February 26, 2005
Unicare has built a strong local presence and prides itself with a broad product portfolio, cost effective networks and excellent customer service and can serve multi-state accounts as reflected in appointment of Premier agents that are recognized by offering faster processing of applications and excellence in customer service. The Policy Store and Jeffery Cline is just one of those agents that have been recognized as the best.
Through our customer-focused approach, UniCare sees things from the customers' vantage point. To meet the needs of our clients and members. UniCare has assembled a team of highly qualified professionals dedicated to managing client accounts and assisting members. This perspective enables us to consistently meet the needs of employers and members nationwide.
UniCare is committed to maximizing the use of technology throughout our organization. In order to provide prompt and accurate service, UniCare has created the CallCare system. CallCare allows employee service representatives (ESRs) and customer service representatives to quickly access client and member information-resulting in prompt resolution. We are also committed to using the Internet. UniCare has worked to make the enrollment process as easy and efficient as possible. Our Internet services allow members to "serve themselves" when it comes to finding plan information and answers to benefits questions 24 hours a day, seven days a week.
UniCare serves 1.6 million medical members and is an operating subsidiary of WellPoint, Inc., the largest publicly traded commercial health benefits company in terms of membership in the United States. WellPoint offers a broad spectrum of quality network-based health products including open access PPO, POS and hybrid products, HMO and specialty products. Specialty products include pharmacy benefit management, dental, utilization management, vision, mental health, life and disability insurance, long term care insurance, flexible spending accounts, COBRA administration, and Medicare supplements. UniCare can be found on the web at http://www.unicare.com.
For more information on UNICARE PPO plans individuals can contact 1-866-526-9669 toll-free access for the Policy Store, or visit our website at http://www.PolicyStore.com.