Fremont, CA (PRWEB) March 4, 2005
Everdream Corporation, the leading provider of hosted and managed PC services, today announced that it will showcase its leading-edge solutions at HDI 2005: the 16th Annual HDI Conference & Expo. This, the premier event for the service and support industry, will be held at The Venetian Resort in Las Vegas, Nevada, March 6 Â 10, 2005.
HDI 2005 is produced by HDI, the world's largest membership association for IT service and support professionals and the premier certification body for the industry. Nearly 2,000 service and support professionals will attend this program, which will address the needs of customer service, help desk and support organizations to maximize performance and productivity, to become more strategic, and to more effectively integrate operations. HDI 2005Âs conference program will include more than 90 sessions, and the expo hall will feature nearly 80 vendors showcasing the latest solutions for the industry.
Everdream CEO and president Gary Griffiths will be presenting on the topic: ÂOff-Shore Sourcing: A Problem for the Economy or Election-year Hype?Â on Wednesday, March 9, 2005 at 9:45a.m. Griffiths will share first-hand knowledge about moving EverdreamÂs customer operations offshore and then returning to a domestic-based call center. The discussion on leveraging offshore labor and how that influences the U.S. economy will provide a provocative and lively discussion. For more information about the conference session and HDI 2005 in general, please visit http://www.thinkhdi.com/hdi2005.
Everdream offers a comprehensive set of PC management services, including IT asset inventory and management, automated software distribution, patch management, managed anti-virus and backup, among others. These, in addition to EverdreamÂs award-winning Help Desk Services, will be showcased at the event.
HDI is the worldÂs largest membership association for IT service and support professionals and the premier certification body for the industry. Founded in 1989, HDI's mission is to lead and promote the IT service and support industry by empowering its members through access to timely and valuable industry information, including reports and publications; encouraging member collaboration through events and online forums; and establishing internationally recognized, standards-based industry certification and training programs. In addition to membership, certification, and training, HDI produces the highest-rated industry event, the HDI Annual Conference and Expo, for service and technical support professionals. HDI is member-focused, and remains vendor-neutral in its efforts to facilitate open, independent networking and information sharing within the association network. HDI has more than 7,500 members worldwide, (including many of the Fortune 500), and nearly 60 active North American chapters. For more information, visit http://www.thinkhdi.com/hdi2005 , or call 1-800-248-5667.
Everdream Corporation is the leading provider of hosted IT services that manage, secure, and support businessesÂ PCs, allowing companies to focus on their own core competencies. Through the innovative web-hosted Everdream Control Center, customers receive customized services on-demand including hardware and software asset management and life-cycle support, virus protection, data backup and restore, automated software updates and maintenance, patch management and help desk services. Through EverdreamÂs proprietary, patented technology, customers, whether located on the corporate campus or remote, mobile workers, have access to EverdreamÂs services, greatly simplifying IT operations while reducing costs and improving service and security.
With operational facilities in Fremont, California, Dallas, Texas, and Charlotte, North Carolina, Everdream manages well over 100,000 seats for companies in 60 countries across the globe, including FedEx, ADP, Korean Airlines, Brocade Communications, Salesforce.com, Sonic Automotive, Midas, Sylvan Learning Centers, and many others. Everdream can be reached at http://www.everdream.com or 888.307.7299.
Everdream is a registered trademark of Everdream Corporation. All other products and company names herein may be trademarks of their respective owners.
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