Maitland, FL (PRWEB) March 8, 2005
Galvanon, the patient experience company, today announced that Mesa, Ariz.-based NextCare Urgent Care, a provider of urgent care and occupational medical services, has selected its MediKioskÂ solution to facilitate the patient check-in and triage process at its multiple facilities.
NextCare Urgent Care will use the self-service kiosks to identify patients at check-in, gather necessary forms and signatures, and collect co-payments and outstanding balances. The kiosks will also be used to capture symptoms and medical histories, expediting the triage process and improving patient flow throughout the facility.
ÂWith GalvanonÂs MediKiosk solution, patients are prompted to enter complete information about their health status, enabling staff to conduct thorough evaluations of patient treatment needs. By capturing this level of detail, our staff will be better prepared to identify which patients require immediate attention,Â said John Shufeldt, chief executive officer of NextCare Urgent Care. ÂThis new approach to registration will also enable our facilities to reduce wait times for patients and improve overall operating efficiency.Â
NextCare Urgent Care also utilizes technology provided by InfoMed Medical Network, a Galvanon strategic business partner, for its practice management and electronic medical records (EMR) system. The partnership brings added value to staff, including the ability to automatically view data entered by patients into the kiosks within the urgent care centerÂs practice management and EMR system. This seamless flow of patient information eliminates redundant data entry and minimizes the risk of errors that result from patient misidentification and clerical errors.
ÂBy improving the registration process at its urgent care facilities, NextCare will be able to realize tremendous efficiencies across their organization, including increased productivity and enhanced workflow,Â said Clynt Taylor, CEO of Galvanon. ÂOur solutions have been proven to reduce wait time by as much as 50%, saving valuable staff time and increasing patient satisfaction.Â
MediKiosk is part of a comprehensive suite of products that allows hospitals and clinics to provide patient self-service capabilities such as patient check-in, on-line BillPay and pre-registration via the Web.
About Galvanon, Inc.
Galvanon helps healthcare organizations enhance the patient experience at home, in the hospital, and in the physicianÂs office through innovative solutions such as kiosks, Web self-service applications and technology that streamlines everyday patient interactions and improve patient flow through the healthcare process. For more information, visit http://www.galvanon.com/healthcare.