Cardinal Logistics Expands Implementation of Integrify’s iApprove Software

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Impressed with the ROI, company adds SOX AssessmentsÂ? to facilitate compliance.

Integrify, a premier enterprise software provider of next-generation request and approval management solutions, announced that Cardinal Logistics Management, Inc., of Concord, N.C., has added its iApprove SOX Assessments™ software to its current implementation of Integrify’s iApprove software, a web-based business process management tool. Impressed with the ROI it experienced since implementing iApprove in 2003 to automate its driver development and help desk processes, Cardinal, one of the country’s leading third-party logistics, transportation and supply-chain solutions providers, also upgraded to iApprove 3.0.

“The latest version of iApprove offers us even greater flexibility in setting up workflow maps, so we wanted to stay current and have the latest version,” said Jonathan Turner, VP of Management Information Systems, at Cardinal Logistics. “We added the iApprove SOX Assessments component because we see iApprove as being a significant part of our Sarbanes-Oxley compliance strategy necessitated by our eventual plans to go public, as well as a great way to automate a lot of internal processes that we’re hopefully going to be able to use more and more.”

iApprove SOX Assessments is designed to help organizations implement, monitor and control processes and policies that require authorizations as part of the Internal Control compliance requirements in the Sarbanes-Oxley Act. It allows users to design, describe and publish corporate policy; automate the enforcement of internal controls; create a complete audit trail of control activities; and automate and document risk assessments. A company can considerably reduce the extra time and cost involved by management and the public auditor in auditing and attesting on the effectiveness of internal controls over financial reporting.

According to Turner, the SOX Assessments tool will allow Cardinal Logistics to ensure that lower level managers within the company have verified all the data they’ve entered into the system. “Basically, it’s a checklist that rolls all the way to the top to make sure everyone is following the company policy on validating their P&L reports,” said Turner. “iApprove requires all employees to follow a process so they can’t really work around the system without obtaining the necessary authorization, providing us with the highest level of compliance possible.”

Currently, Cardinal Logistics is using iApprove to process driver applications and to assist in the management of its help desk requests.

iApprove has played a major role in Cardinal Logistics’ growth. In the last year the company has grown about 50 percent, dramatically increasing the number of employees using the system. When the company first chose iApprove two years ago, management was looking for a solution that would help its field offices process driver applications more quickly and more efficiently. Since that time, the number of field offices has grown from 85 to 125, and the number of employees using the system from 200 to 400.

According to Turner, before turning to Integrify, each of its departments had its own processes. There was no visibility into the system and field users were constantly calling in to check on the status of various requests. Because of this, many requests got lost within the system. iApprove has allowed Cardinal Logistics to streamline its processes and improve customer service, allowing the company to grow and scale up.

“We had a pretty disjointed driver development and approval process before we had iApprove, but now we’re running a lot more applicants through the system without having had to add any heads in the corporate office,” said Turner.

Implementing iApprove has allowed Cardinal Logistics to add people in the field without increasing its head count at the corporate office.

iApprove is an intuitive business process management (BPM) tool that allows companies to automate request and approval workflow. The software eliminates problems typically related to labor-intensive processes such as manual paper handling and email requests. iApprove provides form creation, routing definition and tracking tools to those responsible for processing requests, minimizing data entry and simplifying requests for approval and fulfillment.

iApprove 3.0 builds on the success of iApprove 2.0 by adding new features and capabilities including:

•    Automatic process escalations    Â•    Email notification templates

•    User reporting    Â•    Expanded process definitions

•    Enhanced user interface    Â•    Form replication

•    User activity archives    Â•    Enhanced administrator reports

•    Extended hierarchy of process categories    Â•    Form field replication

About Cardinal Logistics Management

Logistics Management (Cardinal) is an integrated transportation solutions provider that uses dedicated shipping resources, extensive industry expertise and advanced technology to help companies optimize their supply and demand chains. Cardinal’s logistics experts work directly with clients to develop and implement innovative solutions that turn their logistics operations from liabilities into strategic advantages. Cardinal customers include Fortune 50 companies within the retail, manufacturing and pulp and paper industries such as The Home Depot and Office Depot. Cardinal is headquartered in Concord N.C. For more information about Cardinal, please visit

About Integrify:

Launched in 2001, Chicago, IL based Integrify, Inc. is a premier enterprise software provider of next-generation request and approval management solutions. The company, which focuses on improving corporate productivity with web-based software and superior service, has created software that enables enterprises to realize cost savings by optimizing business processes. Integrify’s customers include GlaxoSmithKline, National Commerce Financial, Northern Natural Gas, and Northrop Grumman. For more information, visit


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Miranda Tan