Applied Voice And Speech Technologies (AVST) Introduces New Quarterly Newsletter To Address Latest Enterprise Communications Solutions

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New Market Insight Newsletter Offering Insight through Business Case Studies and Market Research from Gartner is Aimed at CTOÂ?s, CIOÂ?s and IT Managers

According to Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of enterprise communications solutions, 2005 marks the acceleration of a significant trend in enterprise communications. Companies of all sizes are actively seeking to replace their first generation communications systems with new technology. To ease the burden of researching how and when to make the switch to next generation communications, AVST is publishing a quarterly newsletter called Market Insight that features helpful tools including business case studies and featured research from Gartner, Inc.

Whether replacing legacy voice mail with unified messaging, adding speech solutions to replace touch tone automated attendant, deploying VoIP services or completing a full upgrade of existing installed telephony solutions, companies are seeking ways to improve productivity and extend their competitive advantage with the latest in enterprise communications solutions.

Many IT professionals today are advocating the replacement of older systems that do not have the capabilities to support a mobile workforce or are based on obsolete proprietary platforms or technology. Others, unfortunately, continue to bear the burden of the increased maintenance and support costs of legacy communication systems that simply do not meet the needs of the modern enterprise.

The goal of Market Insight is to educate these IT professionals about their communications options. The first edition features a real-life example of a company that has recognized the value of deploying a next generation unified communications solution from AVST—Epicor Software Corporation. It also includes an intriguing case study featuring Seattle Pacific University and Gartner’s research and analysis of AVST's CallXpress® unified communications solution.

“AVST’s Market Insight is designed to be an educational resource for CTO’s, CIO’s and IT managers to remain current on the ever evolving world of enterprise communications,” said Denny Michael, the company’s Vice President of Marketing. “Readers will find this information to be of great value as they seek to discover the options available to them as they explore next generation communications strategies.”

You can sign up to receive Market Insight via email by visiting AVST’s website at The current issue can be viewed online at

About AVST

Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of enterprise communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, and its innovative speech applications module, Seneca®, AVST offers the industry’s most powerful suite of enterprise communications solutions. AVST’s solutions enable direct access to an enterprise’s communications infrastructure including unified messaging, text to speech solutions, voicemail, email and fax messaging from any voice or data device via a touch-tone, GUI or speech interface. Established in September 2003, AVST was formed from the combined businesses of Sound Advantage (established in 1997) and the CallXpress division (established in 1982) of Captaris, Inc.

Headquartered in Orange County, CA, AVST maintains facilities in Bellevue, WA and the United Kingdom and has remote sales offices across the United States. With more than 35,000 systems installed worldwide, AVST’s communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing at 949-699-2300 or access the company's website at

Media Contact:

Jennifer Tolkachev/Kerry Fedro

Lages & Associates

(949) 453-8080    

[email protected]/[email protected]


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