San Ramon, CA (PRWEB) March 17, 2005
ELIOS, the provider of paperless solutions technology for property and casualty insurance companies based in San Ramon, Calif. announced today that it has opened a new office in Plantation, Fla.. Mario Garcia, ELIOSÂ director of information technology, is managing the office, with support services provided by Tiffany Torres. The office is the first ELIOS satellite and will enable the company to improve customer service to its growing base of clients nationwide.
ÂOur new Florida presence allows us to oversee the processing of information sent to us from our east coast clients three hours earlier,Â explains Mario Garcia, who adds that the new office will also have a complete backup system of all the servers in ELIOSÂ corporate headquarters in California. ÂIf the California servers go down for any reason, we can immediately go online from Florida, with no downtime in serving our clientsÂ needs.Â
In addition, the Florida office will extend ELIOSÂ early morning support hours so that east coast clients will get immediate answers to technical questions or concerns beginning at 8 a.m. Eastern Standard Time. ÂThis represents a major move forward for us,Â says Jordi Huguet, ELIOS president and CEO. ÂBy expanding our presence to the east coast, we can keep our clientsÂ data even safer and serve our rapidly growing customer base more quickly and effectively.Â
ELIOS is the leading paperless solutions technology company for property and casualty insurance companies. Founded in 1999, the firm has pioneered the use of technologies that harness the power of the Internet and relational databases to send legally required documents from insurance companies to financial institutions. In its first five years, ELIOS has grown to a 19-person operation with headquarters in Bishop Ranch Park in San Ramon, Calif., and a nationwide customer base that includes the National Flood Service, Bristol West, New York Central Mutual and General Motors Auto Corporation.
Director of Marketing at ELIOS
925-973-0881, ext. 103
Geoff Geiger (for ELIOS)