Halifax NS, Canada (PRWEB) March 28, 2005
(http://www.salesboom.com) Â Salesboom.com, industry leading On-Demand Customer Relationship Management (CRM) / Sales Force Automation (SFA) service provider, today unveiled new planned enhancements to its integrated web-based e-mail component of the Salesboom.com CRM / SFA suite of services. The new e-mail enhancements, tentatively scheduled for release with the new Salesboom v5.0 release in mid-April, will further integrate e-mail functionality with the On-Demand CRM / SFA service by allowing users to use any e-mail address desired, add signatures, template e-mails and more. The new e-mail enhancements will be transparently deployed to all Salesboom Clients and Free 30 Day Trial Users at the same time as the Salesboom v5.0 deployment.
ÂThese new e-mail enhancements, that are part of our Salesboom v5.0 release, are the result of customer feedback and suggestions.Â Commented Salesboom President and Co-Founder Rami Hamodah. ÂSalesboom is the first Web-based CRM and SFA provider to integrate a fully functional e-mail client into its On-Demand CRM and SFA application. Now weÂre making it even better, giving customers full control over e-mail settings, including signatures, and integrating more customizable e-mail templates. Our business thrives on e-mail, and so do a lot of Small-Medium sized Businesses (SMBs). Making the Salesboom e-mail client more functional is going to have a huge impact on the efficiency of the Salesboom application. Why integrate multiple platforms when you can have full functionality in the single Salesboom.com application?Â
The new On-Demand e-mail client, fully integrated within the Salesboom.com suite of Web-based Customer Relationship Management (CRM) / Sales Force Automation (SFA) services, will include a fully customizable e-mail configuration process, allowing end users to utilize any existing e-mail address and their own mail servers. The customization is similar to setting up any existing software based e-mail client, such as Microsoft Outlook or Eudora. The user can change their display name, e-mail address, incoming mail servers, and other features. Additionally, the newly enhanced integrated e-mail and CRM offering allows users to customize signatures to append to all outgoing e-mails.
SalesboomÂs e-mail client already links back through the Salesboom.com application seamlessly, allowing Salesboom customers to have a real-time historic view of all e-mails sent and received with every contact. With the new enhancements being rolled out with Salesboom v5.0, organizations will also have the ability to build custom templates of e-mails, allowing for further efficiency within their sales and support staff. The e-mail feature is also being more fully integrated within the Salesboom Case Management feature, allowing for automatic e-mail updates and notifications to any support case entered into the Salesboom On-Demand CRM / SFA system. This feature will help automate the Service & Support teams, bringing customer satisfaction up with prompt, efficient and accurate updates to all support queries.
ÂOther On-Demand CRM / SFA providers simply integrated with existing mail clients.Â Commented Troy Muise, CEO and Co-Founder of Salesboom. ÂWe took the more efficient route. Nobody wants to worry about multiple platforms running side by side, where companies can toss around responsibility for errors and discrepancies. With the Salesboom.com application, weÂve integrated a fully functional, stand-alone e-mail client that organizations can utilize fully integrated into our Web-based Customer Relationship Management (CRM) / Sales Force Automation (SFA) system. ItÂs more efficient, reliable, and hassle-free. Internal reviews of employee adoption have been astronomical.Â
The new Salesboom.com e-mail enhancements are slated to roll out with the next Salesboom.com v5.0 release sometime within the coming weeks. For more information, interested parties are asked to contact Salesboom directly, via telephone at 1.877.CRM.SALE (1.877.276.7253) or via e-mail at [email protected] Additional information, as well as a free 30 day trial of the Salesboom.com application is available at the Salesboom website, located at http://www.salesboom.com.
Salesboom.com is an on-demand Customer Relationship Management (CRM) and Sales Force Automation (SFA) service provider that offers small and medium sized businesses the opportunity to tap into a technology that is reserved for large corporations. Salesboom.com is a web-based service that meets the budgetary needs of most companies while delivering valuable CRM/SFA services, helping corporations compete head-on with larger competition employing traditional CRM solutions. Salesboom.com's editions also include File and Document Management, Campaign Management, Marketing Automation and Reporting components.
It is our position that the time has finally arrived for business to cash in on the software industry's promise of applications that are useful, aggressively priced, and accessible 24/7 from anywhere there's an Internet connection.
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