Empresas Almacenes Paris S.A. Buys Headwater’s DelfourSmartEnterprise 2 Upgrade for Santiago, Chile Distribution Center

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Major Chilean department store chain upgrades back office software, including Oracle database and associated logistics management system from Headwater Technology Solutions. Upgrade leads to more streamlined operations for present operations and for continuing growth.

Empresas Almacenes Paris S.A. (ALMPAR) one of the first South American department stores (Paris) to adopt Markham-based Headwater Technology Solutions Inc.’s Delfour WarehouseLogic third party logistics management software suite, has purchased the company’s Smart Enterprise 2 upgrade of the suite for its Retail Division’s Santiago distribution center, it was announced today by Headwater Senior Vice President Joe E. Couto and Carolyn Marmus, logistics retail analyst at ALMPAR.

Located in Renca, a suburb of Santiago, the distribution center supplies some 25 Santiago, Chile and Markham, Ontario March 30, 2005 – The Chilean conglomerate department stores across Chile with an array of soft-and hard goods such as apparel, garments on hangers, electronics, appliances, furniture and home décor, and personal care items. It is a 40,000 square meter (360,000+ square foot) ambient-temperature state-of-the-art facility that was built in the late 1990s, Marmus said. WarehouseLogic has been a critical component of its technology apparatus, enabling the firm to transition from a “warehouse” activity to a true distribution center. It has since provided effective and stable support for all operational and growth elements of the retail enterprise.

Paris’s new SmartEnterprise 2 suite includes the Enterprise Foundation, an integration layer; WarehouseLogic 2.4, the warehouse management software platform; ResourceLogic 2.4, the labor and task management platform, Active Desktop 2.4, the web-based single point navigation and control interface; and the d’Amigo alert monitoring, data mining and reporting system.

Paris has used the WarehouseLogic suite since 1999, when Marmus installed the software on-site as an employee of Toronto-based Delfour (now Headwater) and subsequently remained to manage the system for the Chilean company. The SmartEnterprise 2 upgrade coincides with upgrades of the company’s Oracle database and IBM AIX operating system.

Since Chile is a Spanish-speaking country, Delfour was asked to create a multi-lingual platform for WarehouseLogic screens and functions. None of the translated functions will change with the upgrade.

“We need some Spanish-language entries,” Marmus said, “but most of the entries and receipts are language-neutral numbers. The programs have the ability to create receipts based on the advance shipping notices (ASNs), as well as to manage cross-dock operation and the system directed put-away process.

“We do not anticipate any changes in our internal procedures and we expect the Java based capability to be extremely useful in structuring various system-driven tasks and labor-related activities. For example, cartonization of product and Store Delivery Notification have proven extremely efficient for receiving product at stores. WarehouseLogic is also managing product reservation at the point of sale and in shipping of home deliveries.”

The 3PL suite enabled Paris to achieve major increases in productivity, according to company executives: in receiving, a six-fold increase; in picking, three-fold; shipping, nearly four-fold. In loading, productivity has shown an eight-fold productivity increase. At the same time, the software allowed Paris to change from static to dynamic assignment of physical space.

“We’re a growing enterprise, and the SmartEnterprise 2 migration will provide us with still more flexibility and functionality to support that growth as demands on the system increase,”

Marmus said, noting that the SmartEnterprise 2 suite will be extended to a new furniture warehouse and to the company’s Internet business in the near future.

“This implementation of Headwater’s Delfour SmartEnterprise 2 3PL management software is an excellent demonstration of just how flexible and adaptable the system is,” Couto said. “While developed as an English-language system, the underlying functionality has proven its worth at one of South America’s largest retailing organizations, with only minor adaptations. We’re extremely proud of this implementation and of the fact that Paris has now chosen to go with us to the next technological level.”

About Headwater Technology Solutions Inc.

Headwater Technology Solutions Inc. is a diversified software development and professional services firm that provides supply chain solutions and support for corporate and contract logistics operations, with expertise in the SAP, Microsoft and Oracle technology platforms. Headwater’s highly configurable, Oracle/Java-based Delfour SmartEnterprise 2 solutions enable seamless supply chain planning and execution that leads to smarter and more profitable management of goods by third and fourth party logistics providers (3PL, 4PL). The company’s allied supply chain consultation and implementation services for Fortune 500-level corporations focus on the SAP and Microsoft platforms, with special expertise in warehouse management systems (WMS), RF and RFID technologies, and materials management systems (MMS). Headwater maintains corporate headquarters in the Toronto suburb of Markham and regional offices in Ottawa and Montreal. It markets its services and solutions internationally.

For more information, call 866 306 0999, email info@headwaterinc.com or visit http://www.headwaterinc.com.


Lynn Couto

866 306 0999


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