HYPERWAVE Implements Electronic Learning Center for Health and Human Services’ Head Start Program

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Electronic Learning Center enhances delivery of Technical Assistance services by expanding the collaboration, knowledge, and skills of all participants across the Head Start community

Hyperwave, a leading provider of collaborative Enterprise Content Management solutions, today announced that they have provided Health and Human Services (HHS) with an Electronic Learning Center for the Head Start Bureau. The Center will serve as a central repository of electronic resource materials in all disciplines of early childhood development. Expert information will be readily accessible in an infrastructure that can be accessed, shared and used quickly to promote more efficient delivery of Technical Assistance (TA) services to its users.

Head Start is designed to foster healthy development in low-income children. Program grantees and delegate agencies deliver a range of services, responsive and appropriate to each child's and each family's heritage and experience, that encompass all aspects of a child's development and learning. The Head Start program is administered by the Head Start Bureau, the Administration on Children, Youth and Families (ACYF), Administration for Children and Families (ACF), and the Department of Health and Human Services (DHHS).

Health and Human Services selected Hyperwave to deliver a collaborative learning center that is based upon four core components: 1) people being organized into communities, 2) processes that systematically capture learning and turn the learning into lessons available to others, 3) technology that enables the flow of information and connects TA specialists across the network and finally, 4) content organized as Head Start knowledge assets.

“The Head Start Electronic Learning Center is an excellent example of organizations requiring solutions that merge collaboration, knowledge management, and elearning,” stated Peter Watson, Vice President of Hyperwave. “All participants across the Head Start community now have the ability to capture, collaborate and reuse information to improve the quality and delivery of these services. The Center will play a critical role in how we deliver essential services to economically disadvantaged children.”

Hyperwave partnered with Cleverex Systems to provide both project management and services to ensure the successful delivery of the Head Start Electronic Learning Center. Cleverex is also responsible for providing Training and first line support of the application. Cleverex is a leading provider of case management and service delivery information systems to the nation's Head Start programs and other non-profit, social services and education organizations (http://www.cleverex.com).

"This is one of the most exciting functional additions that we have incorporated to this point on one of our most exciting and relevant projects. The potential for unification of the Head Start community is enormous", said David Hart Smith, Project Director for Cleverex, during a demonstration to a core influential group of Head Start delegates who responded with great excitement and enthusiasm.

The Head Start Bureau has defined additional goals for this effort that relate to the quality of TA and the effective/efficient delivery of TA services. These goals are:

•    Increase the capacity of people to collaborate and connect with one another for the purpose of fostering the exchange of knowledge, skill and ability.

•    Increase the capacity to collect and disseminate needed knowledge (e.g. best practices, lessons learned, success stories, Q&A.)

•    Increase the capacity to capture what is learned from experience and make that knowledge available across the network.

•    Decrease the cost of paper-based production and distribution

•    Increase capacity to develop approaches to delivering TA services based on local needs

•    Enable Grantees to self-train and to connect with distant learning opportunities.

•    Facilitate the delivery of targeted learning events and educational modules

•    Increase the capacity to distribute customized on demand information and data

About Hyperwave

Hyperwave’s collaborative Enterprise Content Management infrastructure delivers, on a single, integrated platform, critical knowledge assets to multiple distributed users with accuracy, adaptiveness, and speed.

Hyperwave is a mature, fully integrated and modular solution that enables users to gather, manage, share, and reuse knowledge across the enterprise. The sturdiness of Hyperwave architecture assures accelerated and trusted decision intelligence, assuring that intellectual capital will be available to users who need it, when they need it, and with trusted reliability.

Our customizable solutions provide:

•    Collaboration & Communities of Practice

•    Enterprise Document & Content Management

•    Managed Discovery & Learning Environments

•    Records Management

•    Knowledge Portals

•    Workflow

Hyperwave solutions have been installed in more than 300 organizations worldwide, across a wide range of market sectors including Federal U.S. government, state & local government, education, financial & insurance institutions, and manufacturing organizations. Federal customers include the U.S. Department of Defense ODS/NII Horizontal Fusion KMINCE Initiative, Health and Human Services, the National Ground Intelligence Center (NGIC), and the Space and Naval Warfare (SPAWAR) Systems Center (Charleston, S.C.).

For more information, visit us at http://www.federal.hyperwave.com or email info@us.hyperwave.com.


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Chris Gregoire