(PRWEB) April 9, 2005
The International DQ Conference will be held during the day, providing an opportunity for networking with colleagues and competitors, suppliers and customers. In addition to Exhibitors throughout the day, key-note speakers will be offering thought-provoking ideas on improving service quality, both internally and externally.
Speakers include representatives from the RAF Red Arrows Mission Excellence, The Praxis Centre, The Pierz Group, Conduit, Pocket This, Scansoft, Performix Technologies and the company behind 118tracker, Performance House. In addition, a representative from the BBC will be holding a workshop on ÂEffectively Using the MediaÂ, and Jacquie Drake from the Praxis Centre will hold a workshop on ÂPeople & PerformanceÂ.
The prestigious Awards Evening will offer a chance to relax and celebrate, with Award Categories including:
Â Best UK
Â Best European
Â Best International
Â Best Mobile
Â Best Online
Â Best Wholesale
Â Agent of the Year
Â Best Newcomer
Â Best Training & Development Culture
Â Call Centre Manager of the Year
Â Best Marketing Campaign
Sponsorship opportunities are also available, offering unique access for your company to promote your services and products to market leaders in the DQ and telecoms industry.
Within the next couple of weeks the dedicated site http://www.118awards.com will be launched with full details of the event.
In the meantime, information can be obtained at http://www.118tracker.com
The 2005 International Directory Enquiries Conference and Awards Presentation Evening is brought to you by 118tracker.com. 118tracker.com provides the European Directory Enquiries industry with independent and unique information with regards service levels, quality, accuracy and costs for the sector as a whole.
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