Live Computer Support: BCompTecH.coms Reliable Online Technical PC Support Service for Small and Medium-Sized Businesses

Small and medium-sized businesses are now able to save thousands on their IT maintenance budgets.

(PRWEB) April 12, 2005 -- Small and medium-sized businesses are now able to save thousands on their IT maintenance budgets. BCompTecH.com has launched a high quality web-based technical support and repair services to computer users regardless of location or computer proficiency level specially targeted at small and medium-sized enterprises (SMEs). The service is located at http://www.bcomptech.com

Thousands of small and medium-sized companies have IT budgets that are too small to meet their IT support needs of today's business. Staff training and PC maintenance are expensive. In-house IT staff is prohibitively expensive and hiring IT consultants is burdensome for small budgets. Technical support lines of large vendors are not helpful in many cases. Even outsourced computer helpdesks can cost thousands of dollars per month... Understanding the concerns of small and medium-sized business owners and managers, bcomptech.com created several packages that would cost clients just pennies a day.

In contrast to the TekOnline offerings, which are designed for individual PC users, corporate helpdesks, and IT service providers, bcomptech's products are intended for businesses which need live support for two or dozens of PCs. Distributed companies that have their PCs scattered across several locations - offices or homes of telecommuting employees - will especially benefit from the new service. One major advantage of bcomptech's offering is drastic savings when ordering support for several computers. For example, live online technical support for three computers will cost just US$40/PC per quarter.

BCompTecH services are based on TekDesk 3.51, BCompTecH.com's world-class helpdesk environment. TekDesk 3.51 incorporates multi-tier workflow model, distributed helpdesk locations, and permission-based client-side software. "We know that small and medium-sized companies seek value in maintaining their IT infrastructure. Bcomptech.com is aimed at fulfilling special IT needs of this group of our customers, all at an unbeatable price," says Larry Sheremetyev, bcomptech.com's Director of Business Development, Marketing and Sales.

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