Raytheon Polar Services Selects Alphalogix Collaboration Solutions for Instant Messaging and Web Conferencing

Share Article

Alphalogix, Inc., a leading provider of enterprise communication and collaboration solutions and services, announced today that Raytheon Polar Services (RPSC) has selected both its Visual Collaboration Web Conferencing System (VCS200, and its Versona Enterprise Instant Messaging System to support their operations in Antarctica.

Alphalogix, Inc., a leading provider of enterprise communication and collaboration solutions and services, announced today that Raytheon Polar Services (RPSC) has selected both its Visual Collaboration Web Conferencing System (VCS200, and its Versona Enterprise Instant Messaging System to support their operations in Antarctica. While the world is getting smaller, there are still desolate corners of the globe that are difficult to communicate with. Companies that have research facilities in these far flung outposts often rely on techniques that do not require infrastructure such as dedicated land-lines. Compound a limited bandwidth infrastructure with the harsh environment of the Antarctic where the temperature averages 40° below freezing and you have a less than perfect environment to communicate with the outside world. It is in this environment where you would find Raytheon Polar Services Company (RPSC). As a part of the $20 billion, 100,000 employee strong Raytheon Corporation, RPSC provides scientific research to meet the needs of the National Science Foundation's Office of Polar Programs. Their research includes marine science, Antarctic ozone and sea ice as well as astronomical surveys for NASA.

The Issue - As they work with various government agencies on different projects, RPSC needs an effective method to communicate their findings to the outside world. While they use satellites to transmit data such as e-mail, it doesn't provide the bandwidth necessary for high-end video or other collaboration technologies. RPSC needed a collaborative solution that included instant messaging and presence awareness as well as on-line meetings to discuss projects with personnel in North America and across the globe. Since personnel in Antarctica utilize multiple operating systems including Linux, UNIX, OSX, and Microsoft Windows, they required a solution that was fully cross-platform. It is for these reasons and others that RPSC contacted Alphalogix, a California based collaborative solutions company. Alphalogix specializes in enterprise collaboration systems and services. In the case of Raytheon Polar Services Company, Alphalogix was able to provide the collaborative tools to allow RPSC to communicate with other RPSC employees as well as external contacts worldwide. Using Alphalogix' collaborative products, RPSC has been brought closer to the extended Raytheon family by increasing communication between the polar services group and their North American partners. Raytheon utilizes two Alphalogix products, the Versona Instant Messaging System (VIMS) for instant communication and presence awareness and the Visual Collaboration System (VCS200) for scheduled meetings, application sharing and video conferences.

The Products - The Alphalogix Visual Collaboration System (VCS200) is designed as a network appliance hardware solution for Web Conferencing. As an integrated hardware and software solution, the Alphalogix Visual Collaboration System eliminates the deployment time, challenges and costs of server based systems and offers richer features and lower costs than hosted solutions. In hosted solutions, too many users can slow performance for all participants. As a network appliance within your infrastructure, you're in control of how many participants access the server. As a result, the Alphalogix Visual Collaboration System is ready to meet the challenges of your connected enterprise. The Versona Instant Messaging System is an Enterprise Instant Messaging solution with the security and scalability required in a corporate environment. It is a complete client/server application which provides a scalable instant messaging server and an integrated client designed for the enterprise market. Since it is fully interoperable with other public instant messaging services including AIM, MSN and Yahoo, users can access all of their instant messages from one client. All collaboration solutions from Alphalogix include complete, fully configurable logging options that provide solutions to complex compliance and regulatory requirements such as HIPPA, Sarbanes-Oxley, and others.

The Results - Since the installation of the Alphalogix products, communication between RPSC and its partner companies has increased 40% while communication within the polar services group has increased 60%. RPSC has found that instant messaging allows them to know when someone is there so they can get answers quicker. When they started using the VCS product for their meetings, it appeared as if people participated more in the discussion as they felt more a part of the meeting… even if they were 6,000 miles away.

The Future - What does the future hold for RPSC? They are currently evaluating additional advanced collaboration products from Alphalogix to extend their existing environment as well as recommending Alphalogix solutions to Raytheon as their corporate standard for communication and collaboration.

Alphalogix is an award-winning provider of a wide range of business communication and collaboration products. Alphalogix also offers an extensive portfolio of professional services and high-end technical enablement solutions for business communication and collaboration technology. Since 1996 more than 4,000 businesses in over 10 countries have turned to Alphalogix to help them build state of the art collaboration solutions that transform business communication into corporate value. With headquarters in Southern California, Alphalogix has offices in Huntington Beach and San Francisco.

# # #

Alphalogix, Visual Collaboration System, Versona, Collaborative Objects, and Forms Director are trademarks or registered trademarks of Alphalogix, Inc.

All other company and product names may be trademarks of their respective owners. Copyright © 2004 Alphalogix, Inc. All rights reserved.

Company Contact:

Dawn Jenison

714.901.1456 x203



Share article on social media or email:

View article via:

Pdf Print

Contact Author

Dawn Jenison
Visit website