Top Fifty "Best Managed" Outsourcing Vendors for 2005 are announced by THE BLACK BOOK OF OUTSOURCING (Brown & Wilson, Wiley Publishers)

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Based upon the latest customer satisfaction surveys, employee satisfaction surveys, independent vendor comparisons, client performance ratings and global consulting firm reports, The Black Book of Outsourcing has released the "Top Fifty BEST MANAGED Outsourcing Vendors" for 2005. The list is contained in the about-to-be-released The Black Book of Outsourcing (Wiley Publishers, April 25). An extensive chapter provides a one-of-a-kind Global Outsourcing Vendor Directory, which provides detailed information on the world's 300+ most distinguished outsourcing services providers.

The Top 50 Best Managed outsourcing supplier list was researched and developed in association with the two renown outsourcing management training organizations, The Outsourcing Management Institute and The CRO (Chief Resource Officer) Institute.



1. IBM Global /Daksh     

2. Accenture    

3. Hewlett Packard

4. Mphasis    

5. Ernst & Young/Capgemini

6. Wipro Spectramind    

7. ICICI Onesource    

8. eFunds Global Outsourcing    

9. Convergys    

10. Affiliated Computer Systems (ACS)    

11. Sutherland Technologies    

12. Oracle

13. Hewitt/Exult

14. HCL Technologies    

15. Xansa    

16. CSC    

17. Unisys

18. Keane

19. Satyam

20. CGI    

21. Cognizant

22. 24/7 Customer

23. Intelligroup

24. Northrop Grumman Information Technology (IT)

25. Infosys    

26. Getronics    

27. Covansys    

28. Syntel

29. Ceridian    

30. Spherion

31. ADP    

32. i-Flex    

33. TATA Infotech TATA Consulting

34. General Electric    

35. Siemens Business Services    

36. Atos Origin International B.V.

37. InfoCrossing

38. Datamatics    

39. Outsourced Partners International    

40. TechBooks    

41. i-Gate

42. Office Tiger

43. Perot     

44. EDS    

45. Patni Computer    

46. Gevity HR    

47. v Customer    

48. SourceNet Solutions    

49. WNS Global    

50. Deloitte

Additionally, The 2005-2006 "Up-and-Comer Outsourcing Supplier" Awards were bestowed in two nomination categories to high growth sourcing companies. Both firms were recognized for high service delivery performance, outstanding client satisfaction and positive contributions to the evolving outsourcing industry.

  • Outsourcing Consulting and Sourcing Advisory Services Organization:

The Trowbridge Group ( of Dallas TX, and

  • Outsourcing Vendor/Buyer Specialty Services Organization:

Exlow Corporation ( of Washington DC.

Comprehensive information can be found in The Black Book of Outsourcing. The highly anticipated The Black Book of Outsourcing is scheduled for US release April 25, 2005 and worldwide release on May 6, 2005.

The Black Book of Outsourcing will be available wherever books are sold.

About the Black Book of Outsourcing:

Touted as the most timely and relevant business book of the year, The Black Book of Outsourcing has remained on the pre-order bestseller list for the last nine weeks by US and international book distributors and book seller chain outlets. It will be available in US Book Stores on April 25.

Authors and outsourcing gurus Douglas Brown and Scott Wilson chart a course for business leaders charged with managing outsourcing initiatives and describe how those who have lost jobs to outsourcing can land on their feet by taking advantage of new opportunities in the outsourcing industry.

Amid the controversy, outsourcing has being discussed on the Presidential campaign trail, and is also reaching dramatically into conference and boardrooms across the country. The charged politics- on national and individual levels - too often obscures the facts of this new economic and business reality. The Black Book of Outsourcing offers comprehensive coverage, proven tactics, trustworthy advice and the practical side of getting it done.


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