LiveTime Software First to Market with Java-Verified Consolidated Service Desk Applications

Share Article

Vendor neutral J2EE application highlights importance of open standards and interoperability.

LiveTime Software today announced that its enterprise-level, consolidated service desk applications, LiveTime Help Desk and LiveTime Support Desk v3.5, successfully completed Sun Microsystems' (Nasdaq: SUNW) Java™ Application Verification for the Enterprise (Java AVK Enterprise) program and is now certified as Java Powered for the Enterprise. LiveTime is the first consolidated service desk application vendor to receive this level of certification from Sun.

The “Java Powered for the Enterprise” program tests the portability of enterprise applications across different implementations of the enterprise Java platform, also known as Java 2 Enterprise Edition, (J2EE™). The Java AVK Enterprise uses guidelines and rules published by Sun to test and validate J2EE solutions. The Java-verification authenticates LiveTime’s compatibility with all J2EE technologies and platforms, and confirms that LiveTime Help Desk and Support Desk are true 'Write Once, Run Anywhere' Java applications.

“LiveTime worked with Sun to complete the rigorous verification program,” said Dr George Vossos, Chief Technology Officer of LiveTime Software. “The support for a wide range of operating systems, J2EE compatible application servers and option to run against any RDBMS, enables LiveTime customers to use their existing IT infrastructure and in-house technical expertise to deploy and manage a world-class service desk operation.”

“Achieving the status of “Java Powered for the Enterprise” enables industry leading software vendors like LiveTime to provide products that have been verified to deliver portability across all J2EE application servers”, said David Bryant, Director of Java Platform Product Marketing, Sun Microsystems. “This gives customers the added level of assurance that their application will deploy on any Java platform. It also provides a point of differentiation when assessing the capability and maturity of products, such as LiveTime's customer support solutions.”

Successfully meeting all of Sun's J2EE cross-platform criteria enables LiveTime to feature the Sun "Java Powered for the Enterprise" brand and logo. The certification is expected to influence the decision of many potential customers that require the added level of assurance that their service desk can work in mixed mode application server environments.

About LiveTime Software

Headquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of J2EE-compliant, web-based service desk, help desk and support automation software for medium to large enterprises. Many global 2000 organizations and educational institutions use LiveTime's vendor-neutral solutions to lower their costs and improve customer satisfaction. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom. For more information visit

Media Relations contacts:

USA: Bill Gram Reefer

Suite 920, 4100 Newport Place, Newport Beach, CA 92660, United States of America

Phone: +1-949-752 1660, Fax: +1-949-752 1649

Europe: Mike Fellows

Suite 5, 107 Promenade, Cheltenham, Glos GL50 1 NW, United Kingdom

Phone: +44 (0) 1242 580090, Fax: +44 (0) 1452 700150

Asia Pacific: Kerry Butcher

Level 5, 22 William Street, Melbourne, VIC 3000 Australia

Phone: +61-3-9620 7588 Fax: +61-3-9620 7533

LiveTime and the LiveTime logo are registered trademarks of LiveTime Software, Inc. Other company and product names may be trademarks of the respective companies with which they are associated.


Share article on social media or email:

View article via:

Pdf Print

Contact Author

Bill Gram-reefer
Visit website