Medversant Technologies Launches Encompass

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Medversant Technologies has launched Encompass, an enterprise wide Web based technology solution designed to address the nationsÂ? health systems growing liability stemming from negligent credentialing and related claims.

Encompass is a comprehensive medical staff management solution that completely automates all the processes involved in today’s medical staff operating environment. According to Matt Haddad, CEO of Medversant, “Encompass changes the paradigm. Now the vital information relating to a healthcare system’s most important assets-its practitioners-can be accessed and utilized throughout the organization.” Encompass consists of an array of interconnected solutions designed to create a powerful central processing station for all practitioner related information. Credentialing, privileging, meeting tracking, continuing education, quality information and other processes are seamlessly connected and designed to efficiently integrate with operational systems through Web services.

Encompass addresses these important business processes at a critical juncture. The healthcare industry may be faced with a rapid increase in negligent credentialing claims based on various state court decisions expanding liability in this area. According to Charlene S. Mitchell & David J. Loughnane of Johnson & Bell, “the plaintiff’s bar has recently begun promoting the filing of negligent credentialing claims. Their aim is to introduce evidence of a physician’s prior conduct, problems and/or failures, which normally would be excluded from a conventional malpractice claim because it is inflammatory and prejudicial. For example, if the physician had a history of malpractice settlements or verdicts, or failed board certification exams, plaintiffs argue such information is now admissible under the guise of a negligent credentialing claim.”

On November 5, 2004, the Texas Supreme Court held in Garland Community Hospital v. Rose that a claim for negligent credentialing is a claim against a health care provider for a departure from an accepted standard of health care, and as such, is a health care liability claim. According to Deborah Hiser of Brown McCarroll, LLP, “the Court’s decision subjects hospitals and health care facilities such as medical groups and ambulatory surgery centers based on negligent acts of physicians. A plaintiff may only plead and prove physician negligence to prevail on a claim of negligent credentialing liability. Prior to this decision, negligent credentialing claims in Texas required the plaintiff to prove that the hospital or facility acted with malice. Now proving negligence, not malice, will be sufficient to prevail in a claim of negligent credentialing. This case further raises the issue of immunity provided to peer review activities related to credentialing. Such immunity may arguably now be eliminated in negligent credentialing claims. Hospitals and facilities will now need to perform credentialing as an ongoing process as opposed to the standard every two year reappointment review. Moreover, changes in the bylaws and procedures will be necessary to assure compliance with this decision.”

Considering the frequency of claims in the hospital setting, this trend will put greater pressure on medical staff management process. According to a report by Geomedics Communications, Inc. “nearly two out of three [malpractice] claims originate in the hospital setting, with approximately one third of all claims originating in the operating room. Considering the percentage of care that physicians render in the hospital setting compared with the percentage of claims that arise in various hospital settings, the hospital is a risk-laden care environment, and the operating room is the ultimate high-risk zone for claims.”

Encompass minimizes the risk for health systems by providing unprecedented automation in credentialing verification and numerous error reduction tools to create a failsafe environment.

Headquartered in Woodland Hills, California, Medversant provides medical staff management solutions as well as other Web based business applications to the healthcare industry. Medversant’s solutions have been adopted by leading healthcare organizations throughout the US. The company can be found on the Web at


Medversant Technologies, Inc.

20631 Ventura Blvd., Suite 301

Woodland Hills, CA 91364


Phone: 818-226-3850

Fax: 818-227-9635


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Brett Kneitel
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