Vertabase Pro Software Engineers the Right Environment for Customer Satisfaction at Datanet Engineering

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Datanet Engineering, a Baltimore, Maryland, environmental and corrosion engineering firm increased customer satisfaction during a phase of rapid growth by using Vertabase Pro project management software. The challenges and results of this case study are now available at the Vertabase Web site at http://www.vertabase.com.

Datanet Engineering, a Baltimore, Maryland, environmental and corrosion engineering firm increased customer satisfaction during a phase of rapid growth by using Vertabase Pro project management software. While many companies are overwhelmed during periods of high growth, losing focus on customers, billable activities and deadlines, Datanet was able to keep it all together and add to their bottom line. In a recent case study, Datanet credits Vertabase Pro project management software for its success during this time. The challenges and results of this case study are now available at the Vertabase Web site at http://www.vertabase.com.

The case study’s key finding was that the use of Vertabase Pro led to more time being spent servicing customers without getting bogged down by time-consuming administrative matters.“Vertabase Pro has been a great software purchase for us,” Andrew Cignatta, a Datanet project manager maintains. “Our internal project management is tighter than ever. Vertabase Pro has made budget analysis easier, faster and more accurate. We are able to give our customers superior billing assistance and realistic timelines –even when things change over the course of doing the project.” Datanet accomplished this by using Vertabase to get a tighter grasp on projects, gaining visibility into project budgets and schedules, and automating routine tasks.

Mark Phillips, C.E.O. of Vertabase was pleased to hear of Datanet’s success. “You can’t build a business and lose customers at the same time. Vertabase was built to help companies get better organized and automate time consuming tasks so that the team members can focus on the customer.” He added, “We’re glad that Datanet has found Vertabase helpful, and we wish them continued success.”

About Datanet Engineering:

Datanet Engineering (http://www.datanetengineering.com/) is an engineering firm specializing in environmental and corrosion engineering, and industrial hygiene. The company, based in Baltimore, Maryland provides failure analysis, litigation support, causation studies, remediation design, construction management, and related consulting services pertaining to its area of expertise.

About Vertabase Pro:

Vertabase Pro is top-rated project management software. It is entirely web-based, accessible using a web-browser. It helps companies get better organized. It is the only project management software nominated as Best eBusiness Software in the eighth annual Sys-Con Media Readers' Choice Awards. The most recent version, version 3.6, was launched in July of 2004. It is written in Macromedia Cold Fusion MX 6.1 and uses a Microsoft (c) SQL database. Standpipe Studios, L.L.C. the developers of Vertabase Pro, was founded in 1997 and is headquartered in Madison Heights, Michigan. More information about the company and its product can be found at http://www.vertabase.com.

Standpipe and Vertabase are registered trademarks of Standpipe Studios, L.L.C. in the United States and/or other countries. All other product and company names are or may be trademarks or registered trademarks of their respective owners.

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Mark Phillips