(PRWEB) June 2, 2005
Every day is Âgame dayÂ when it comes to providing quality casino customer service.
The following tip is provided by Robinson & Associates, Inc., a customer service consulting firm to the gaming industry, and its Web site CasinoCustomerService.com.
ÂÂItÂs game day. We really need to do well.Â People say that at sports events. In the gaming business, youÂre open 24/7 and itÂs game day every day. You need to make sure that your customers have a wonderfully memorable experience every time theyÂre at your property.Â
Robinson & Associates is an Annapolis, Md.-based customer service consulting firm that provides specialty customer service training, management skills training, presentation skills training, team building programs and employee incentive and recognition programs for the gaming industry. The company may be reached by phone at 480-991-6420 or by e-mail at firstname.lastname@example.org. Robinson & Associates is a member of the Casino Management Association and an associate member of the National Indian Gaming Association.
Martin R. Baird, the companyÂs chief executive officer, is author of ÂGaming Guest Service from A to Z.Â
Martin R. Baird
Robinson & Associates, Inc.
# # #