Voice Partners Launches UK Design Practice, Studio and Training Facility in London

Voice Partners announces the opening of its UK subsidiary and design office. The new office for Voice Partners Limited will be located in the Premises Studios complex in Shoreditch, East London.

(PRWEB) June 3, 2005 -- Voice Partners announces the opening of its UK subsidiary and design office. Speech recognition has become ubiquitous as a form of communication between consumer and brand," stated Melissa Dougherty principal and co-founder of Voice Partners. Differentiating the customer experience through this channel requires creative specialists and user-centered design leveraging best practices in customer experience. Thats where our UK design practice comes in." Co-founder Wally Brill added, VUI is a dirty and dangerous job alright, but somebodys gotta do it." He went on to say, It only takes a cheese sandwich to feed a CSR but it takes a great customer service experience to satisfy callers."

The new office for Voice Partners Limited will be located in the Premises Studios complex in Shoreditch, East London. Headed up by senior consultant Stephen Mailey, it will include a recording facility specializing in recording and coaching for speech recognition. Voice Partners believes that coaching for correct prosody and consistent persona is a practice and an art on the critical path for best practice deployments. Trainings in dialogue design, coaching, and recording for speech will be offered as well as the all-day English breakfast" in the café downstairs.

About Voice Partners
Voice Partners is the Worlds leading User Experience Design consultancy, focused on end-to-end, cross-mode interactions...with particular focus on the primary contact device of the 21st century: the phone. Co-founders Melissa Dougherty and Wally Brill created the SWAT team of speech, bringing together the leaders in linguistics, voice user interface design, deployment and usability. Voice Partners takes a zero tolerance approach to compromised customer experience over-the-phone. Do it right or get the other guys!"

From its headquarters in Palo Alto, CA, and locations across North America, South America and Europe, Voice Partners works with Blue Chip clients who care about providing better over-the-phone customer service that reinforces their valuable brand image. Voice Partners is technology agnostic, and has designed systems using all major speech recognition engine providers and telephony platforms. For more information about Voice Partners, please visit www.voicepartners.com or contact Melissa Dougherty at 650-493-5866 (info@voicepartners.com).

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