NUVO Extends Managed IP Telephony Service - Provides Enterprise-Class Services to Small-to-Medium Businesses

To continue its strategic initiative to be the premier provider of managed services for IP telephony deployments, NUVO Network Management Inc. has extended its managed service offering for IP telephony. The extended managed service offers additional vendor support and makes the service available to customers with as few as 40 IP phones.

OTTAWA, ONTARIO (PRWEB) June 10, 2005 -- To continue its strategic initiative to be the premier provider of managed services for IP telephony deployments, NUVO Network Management Inc. (TSX Venture Exchange: NVO), a leading managed services provider for solutions that Maximize IT® availability and performance, today announced it has extended its managed service offering for IP telephony.

The extended managed service offers additional vendor support and makes the service available to customers with as few as 40 IP phones.

NUVOs history of managing voice and data networks, its expertise with IP telephony, and its vendor-agnostic approach to technology make this initiative a natural next step in the evolution of our service offerings," said Jerry Davis, Vice-President, Marketing and Software Development. With increased vendor choice and a simplified pricing formula based on the number of phones in the customers network rather than the number of components, our solution is more accessible to a much broader market.

Were saying that customers in the small-to-medium size market can have access to an enterprise-class IT organization without having to spend the money needed to acquire one. This helps them be as competitive as enterprise-class companies, with NUVO able to instantly provide 24x7 management and support for their operations."

With IP deployments gaining momentum worldwide, managed services for IPT is one of the fastest growing segments in managed services and represents tremendous growth opportunities. While the actual implementation of IPT is considered quite straightforward, the management of the converged network is where many companies run into difficulty. Thats because IPT consists of complex technologies drawn from two very different specialties: voice and data.

Many companies have discovered that it is challenging to put in-house expertise in place to assure the quality of service demanded for voice communications in a converged network. Development and deployment is expensive, and finding people with the right training and expertise needed to achieve the promised gains of IPT is difficult.

NUVOs managed IP telephony solution provides full lifecycle network management (fault, configuration, asset, and performance management) for the IPT voice and data infrastructure within a customers IP network. By providing the management of LAN, WAN, server and telephony applications from our 24x7 operations center, NUVO enables companies to operate multi-media networks and migrate from legacy PBX telephony systems to IP efficiently and cost-effectively.

Key benefits to customers include:
•Support from certified experts, using best-practice methodologies such as ITIL, Six Sigma, and CERT
•Lower total cost of ownership with improved performance and rapid application deployment
•Mission-critical availability from redundant operations centers
•Exceptional reliability with automated tools for systems monitoring and reporting
•Time for internal IT staff to focus on new business application development and deployment

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