By using our eClipboard solution, we are confident they will be able to increase patient satisfaction while also improving day-to-day workflow.
Maitland, FL (PRWEB) June 14, 2005
Galvanon, the patient experience company, today announced that Westfield Eye Center, the largest eye care provider in the metropolitan Las Vegas area, has selected its wireless eClipboardÂ solution to streamline the patient registration process at its two locations. Westfield Eye Center will use the patient self-service device to identify patients at check-in, gather necessary forms and signatures, and collect co-payments and outstanding balances.
Westfield Eye Center offers comprehensive eye care services to patients in the southern Nevada area, including general ophthalmology, oculoplastic surgery, laser vision correction and the diagnosis and treatment of glaucoma, diabetic eye disease, neuro-ophthalmology, corneal and cataract. Since its opening in 1980, Westfield Eye Center has demonstrated a commitment to providing the most effective procedures for the treatment of all eye conditions.
"Implementing Galvanon's eClipboard technology is a win-win for our organization because it benefits both patients and staff members alike," said Kenneth Westfield, M.D., founder and chief executive officer of Westfield Eye Center. "Patients will appreciate the convenience of the self-service option, which will help to reduce redundant paperwork and minimize wait times. At the same time, our staff members will have more time to focus on care-related issues and concerns."
Upon arrival at the facility, patients will swipe a driver's license, credit card or membership card directly on the eClipboard to begin checking in. All of the information the patient enters or verifies using the touch screen interface will be made automatically available in the clinic's practice management and electronic medical records (EMR) system. This capability brings added value to staff by eliminating duplicate data entry and minimizing the risk of errors that result from patient misidentification and clerical errors.
"Our self-service approach to patient registration is truly revolutionizing the check-in process, and we applaud Westfield Eye Center for taking this important step," said Raj Toleti, chairman and chief executive officer of Galvanon. "By using our eClipboard solution, we are confident they will be able to increase patient satisfaction while also improving day-to-day workflow."
Galvanon's eClipboard is part of a comprehensive suite of products that allows hospitals and clinics to provide patient self-service capabilities. These products include MediKioskÂ, a free-standing check-in kiosk, on-line BillPay and pre-registration via the Web.
About Galvanon, Inc.
Galvanon helps healthcare organizations enhance the patient experience at home, in the hospital, and in the physician's office through innovative solutions such as kiosks, Web self-service applications and technology that streamlines everyday patient interactions and improve patient flow through the healthcare process. For more information, visit http://www.galvanon.com/healthcare.
770-663-6343, ext. 223
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