Leading Telco’s Rally to Support the 2005 International Directory Enquiries Conference & Exhibition in Manchester UK

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This yearÂ?s directory enquiries conference and awards ceremony has been bolstered by the support of Nuance who are sponsoring the Best International Service Award and speaking during the day.

Harnish Patel of Nuance commented "Nuance is pleased to be involved in the 2005 International Directory Enquiries awards and looks forward to participating in this year’s first International event. As Nuance continues to enhance the customer experience through voice technology, I am looking forward to presenting the award for 'Best International Service' and demonstrate our commitment to the recognition of 'best in breed' service within the industry."

To bolster the event even further Spectrum EHCS the European communications sector executive search firm has agreed to sponsor the Call Centre Manager of the Year Award. Spectrum is an executive search firm which conducts senior-level assignments exclusively within the communications sector. Based in London, the firm works throughout Europe for a range of organisations from pre-funded start-ups through to multi-national corporates. Daniel Osmer the Founding Partner of Spectrum EHCS will present the award during the evening’s event.

Along with these, the latest companies to partner this unique international event include; Thomson Directories, Volt Delta, PocketThis, Schober, QualityMonitor.com, Best Practice UK, Conduit, The BBC, Scansoft & Performix Technologies who will be sharing market insight and experiences. As well as hearing the latest from France, Italy and Poland, Justin Robertson the founder of Mission Excellence will be on hand to inspire and motivate all delegates.

Due to the large number of companies entering the awards the registration date has been extended and organizations from all around the globe are working to present their directory enquiries / assistance service in the best possible light to ensure their place in the world exclusive group of directory enquiries service winners. Last years winners can be seen at http://www.118awards.co.uk/2004awards.htm

The whole day and evening will leave delegates feeling motivated and focused on excellence in everything they do. This unique event aims to inform, inspire and develop this rapidly changing market place.

The directory enquiries awards are hosted by http://www.118tracker.com an independent directories research consultancy specializing in focusing organizations efforts on quality. The new 118tracker.com site will be online over the next few weeks and will include a 'Which 118 service is best for me?' search tool.

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