NDCHealth Sees Big Returns in Developing Quality Systems

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Outsourcing Software Testing to Vancouver's QA Labs Enhanced System Design and Cost Less

– Software testing – sometimes called the stepchild of software development – gets neglected when time and budgets run short. NDCHealth, a leading provider of healthcare technology and information solutions, doesn't have that luxury. To meet rigorous testing requirements for IT healthcare solutions, NDCHealth turns to the software testing experts at QA Labs to supplement their internal testing team during peak testing times.

NDC EnterpriseRx™, the company's network-based pharmacy practice management system, is in the late stages of initial development. The system is large in scope and functionality and requires significant testing attention. QA Labs joined the project early on and was key in defining testing processes, developing test case templates, creating test plans and test execution.

“We take the quality of our products very seriously. When it comes to patient safety, we have to make sure the application works right,” said Holly Lewis, Senior Director of Quality Assurance and Testing at NDCHealth. “QA Labs helped us formulate our testing strategy and process. Without QA Labs, we would have had to spend much more time and resources to assure we were following best practices for quality assurance.”

During the later stages of development, NDCHealth used a 1:1 ratio of software developers to testers, relying upon both QA Labs' testing expertise and in-house professionals to make sure the system works as planned. “QA Labs is a great partner,” said Lewis. “They collaborate with us during each phase of the project and provide valuable leadership and input.”

According to Lewis, outsourcing to Canadian-based QA Labs was the most cost effective way to ramp up for this major phase of the development. “Quality and cost effectiveness are vital to our success, and QA Labs has been an important part of assuring the quality of this major new application for us.”

NDCHealth has partnered successfully with QA Labs in other areas of its business. Most recently, QA Labs assisted NDCHealth in the automation of test plans to save valuable quality assurance resource time and help improve the quality of its NDCLytec™ and NDCMedisoft™ physician practice software solutions.

ABOUT QA LABS INC.:

QA Labs Inc. is the largest independent software quality assurance and testing service provider in Canada, and is an international authority in the software industry providing contract testing, test automation, and test planning services, as well as QA process consulting and training. QA Labs Inc. helps clients make wise choices that reflect project constraints, industry trends and business considerations, leading to the critical competitive advantage needed today. For more information, please visit http://www.qalabs.com.

ABOUT NDCHealth:

NDCHealth is a leading information solutions company serving all sectors of healthcare. Its network solutions automate the exchange of information among pharmacies, payers, hospitals and physicians. Its systems and information management solutions help improve operational efficiencies and business decision making for providers, retail pharmacy and pharmaceutical manufacturers. Headquartered at Atlanta, Georgia, NDCHealth provides information vital to the delivery of healthcare every day. For more information, visit http://www.ndchealth.com.

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Julie Szabo
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