Coaching from PoliceInterview.com Promises to Raise Cops’ Emotional Intelligence

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Dr. Mac Hart, the founder of PoliceInterview.com, believes police officers need to get smarter. Emotionally smarter. To more successfully manage crime scenes, promote public safety, and bolster their careers, police officers should work as hard on developing their emotional intelligence as they do on more traditional law enforcement training. Starting this month, PoliceInterview.com will offer a unique, by-phone coaching service for officers nationwide who want to do just that.

— Dr. Mac Hart, the founder of PoliceInterview.com, believes police officers need to get smarter. Emotionally smarter. To more successfully manage crime scenes, promote public safety, and bolster their careers, police officers should work as hard on developing their emotional intelligence as they do on more traditional law enforcement training.

Starting this month, PoliceInterview.com will offer a unique, by-phone coaching service for officers nationwide who want to do just that.

PoliceInterview.com features a newsletter and consulting service that prepares new law enforcement applicants for their oral interview boards and also provides personal development coaching for police officers. Despite the success of these services, Dr. Hart, a clinical psychologist, recognized a large need that wasn’t being filled—a service that would help police strengthen their people skills and emotional self-awareness. Thus were born PoliceInterview.com’s new coaching services.

“From being around police departments for quite a while, I could see that officers—both veterans and rookies—really needed this kind of service, and I’ve seen it be successful with those individuals I’ve worked with,” said Dr. Hart, who has been a consultant to law enforcement agencies for 20 years.

“Whether they’re walking into a departmental meeting or quelling a public disturbance, police officers have got to be able to adeptly negotiate these situations by being emotionally tuned in to themselves and the people around them. These are skills that officers currently don’t get much of a chance to develop. Seeking out a collaborative coaching relationship is a very efficient way of acquiring them.”

Dr. Hart emphasizes that this coaching service is not psychotherapy. It’s about learning to be a better, more successful police officer. Personal and executive coaching services have grown tremendously in popularity over the past decade for people in other careers. Dr. Hart sees every reason why police officers would stand to benefit from the same kind of opportunity, especially when there are few, if any, of these kinds of services available to police.

Yet “emotion” is considered a dirty word by some police officers, many of whom might wait for a crisis to emerge before they’d even admit having emotions.

“There is definitely some resistance to doing this kind of work, particularly among veteran officers,” Dr. Hart concedes. “But that only points up the need even more greatly.” He adds that emotional intelligence essentially has four dimensions: knowing what you’re feeling, managing that emotion, having empathy for others, and communicating effectively.

Providing this service via phone allows Dr. Hart to serve police officers across the country. PoliceInterview.com offers an introductory 30-minute coaching session for $50; there are a variety of other plans available for additional sessions. PoliceInterview.com also provides lifetime subscriptions to its newsletter for $34.95.

“My hope is to help police officers to be happier, more successful, and more emotionally intelligent,” said Dr. Hart. “Law enforcement agencies want them to be, and the public needs them to be.”

PoliceInterview.com, a Web site providing personal coaching and consulting to law enforcement personnel, is run by Dr. Mac Hart, PhD, a licensed clinical psychologist with 20 years of experience as a psychological consultant to law enforcement agencies. For more information, visit the Web site, or contact Dr. Hart at (804) 353-6700.

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