The New Face of Consumer Protection: Announcing the Launch of a Global Directory of Trade, Professional & Service Companies, Rated by Their Customers
A new site on the World Wide Web enables consumers find the best Trade, Professional and Service companies for their requirements. This assistance is enabled by consumers who have already used that company's service and left a relevant rating on Me, Customer! (www.mecustomer.com)
(PRWEB) August 8, 2005 -- Magnus Persson, one of the founders of the website explains it so: All consumers find themselves at one stage or another feeling 'unsatisfied' with a Trade, Professional or Service company that they have utilized; be it poor workmanship, bad performance, being overcharged, or even totally ripped off.
Traditionally when a person needs a Trade, Professional or Service company to perform a job, one normally makes a choice on the basis possibly of one recommendation, or, by just selecting a name out of the phone book. Modern technology allows this 'word of mouth / grapevine' system to be taken to a new level on the Internet.
As a customer, one desires to select the best Trade, Professional or Service company that one can. One expects a good job, honest service, and a fair and reasonable price. Me, Customer! (www.mecustomer.com) assists with that selection.
The purpose of 'Me, Customer!' actually goes further than just a rating / ranking of company service levels, proficiency, honesty and competences. Exceptional customer service begins with companies recognizing their weaknesses and identifying criteria on how they can improve. To assist Trade, Professional and Service businesses improve their performance and customer service, they can subscribe to ''Me, Customer!'' and have access to more detailed overview data and statistics regarding the impact they are having on their customers, what their customers think of them, and in identifying their weak points, can take corrective measures to improve their proficiency and service.
Based on our not always positive experiences with various Trade, Professional and Service companies, and the related time and money wasted, and increased stress levels, we decided to take action. Our team members are based in USA, UK, Germany & Switzerland. In the next months we will formalize the organizational structure.
Why global? These days' people are more mobile with their purchasing power. I can cross over easily to Canada, my European colleagues to France, Germany, Switzerland or Italy. With increased mobility and globalization, many country borders are becoming 'fuzzy'.
Though the site is just days old (Launch 27 July 05), we are seeing an incredibly climbing hit curve as the word begins to spread.
Please visit the site at: www.mecustomer.com
For further information please contact:
Magnus Persson
Magnusp@mecustomer.com (or)
press@mecustomer.com
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