Diogenes Analytical Laboratories Announces Winner of First “Quality Awards” for Enterprise Storage Arrays

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Comprehensive survey of 300 end users rates Hitachi Data Systems as top provider of enterprise storage arrays.

Information--technology (IT) advisory company Diogenes Analytical Laboratories, Inc. announced the winner of the first Diogenes Labs—Storage magazine Quality Awards for storage products. The award, which was presented in the category of Enterprise Storage Arrays, went to Hitachi Data Systems (HDS) for its Lightning series of storage arrays. The winner was featured in the cover story of the August 2005 issue of Storage, and copy of the expanded report may be found at http://www.diogeneslab.com.

The Diogenes Labs and Storage magazine Quality Awards are based on the results of a Diogenes Labs survey of 300 enterprise storage users drawn from Storage magazine’s qualified subscriber base of enterprise storage managers and storage-focused IT professionals. The survey rates each product on a 1.0-8.0 scale according to criteria most closely related to a product’s suitability, price, TCO, and reliability: sales competence, product features, product quality, product reliability and technical support. Each category was scored separately and averaged to find the highest aggregate score.

The enterprise storage arrays Quality Awards survey evaluated five products: HDS’ Lightning, EMC’s Symmetrix line, HP’s XP arrays, IBM’s ESS and DS series, and Sun Microsystems’ StorEdge 9900 Series. HDS placed first in every category except sales competence, in which Sun placed first and HDS second. The other vendors’ aggregate ranking, by average score, fell in the following order: Sun, HP, IBM, and EMC.

“Product quality and reliability are critical purchase considerations,” said Phil Goodwin, president of Diogenes. “Often buyers have to rely on ‘urban legend’ or other subjective measures when making a purchase decision. The Diogenes—Storage Quality Award is the only award of its kind that allows users—often the toughest critics—to evaluate the products they use every day to do their jobs. As a result, we can provide enterprise storage buyers with an accurate measure of quality for one of the most expensive purchases they will make.”

About Diogenes Analytical Laboratories

Diogenes Analytical Laboratories, Inc., based in Colorado, was founded to help IT buyers reduce the inherent risk and uncertainty associated with technology purchases. Working exclusively with IT organizations, Diogenes provides objective research, strategy development, price negotiation assistance and product and technology reviews free of vendor conflict of interest. Guidance to clients is based on actual product experiences and hands-on tests. More information about the company can be obtained at http://www.diogeneslab.com.


Bryan Nakagawa




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