San Francisco, CA (PRWEB) August 25, 2005
Indaba Systems LLC today announced the official release of the online selling software that took Better World Books to Amazon's top 50 sellers and eBay's top 400.
Two versions have been released, for smaller and larger inventories. Both allow sellers to automatically manage stock across more than twelve marketplaces, automate pricing, focus fulfillment resources and optimize customer service with integrated template-based e-mail tools.
"We are very proud and excited about Indaba. We feel it's the best thing out there for sellers that really want to maximize their selling potential," said Xavier Helgesen, co-founder and CEO. "Too many sellers don't have a way to list on multiple channels efficiently."
Directly supported marketplaces
Indaba supports more markets for sellers than any other software package. Some of the directly supported marketplaces include:
- eBay Stores
- eBay ProStores
Support for eBay auctions is scheduled for the next release, and nine other marketplaces and shopping directories are also supported indirectly.
Key product features
- Comprehensive marketplace listing
- Built-in e-mail client with customer service templates
- Inventory management
- Fulfillment tools, including shipping lists and order tracking
- Competitive pricing on all markets
- Room for unlimited database size/workstations
Rave reviews from real sellers
"Everything we need to run our internet bookselling business is built right into Indaba. It's much easier," said Michael Lain of Housing Works, which is already using the product. "Indaba is having a very significant impact on our overall business."
Indaba was developed for use by Better World Books, an online book reseller and social venture that donates 100% of profits to charitable causes. "We were expanding rapidly and introducing new markets. No available software was comprehensive enough," said co-founder of Better World Books Christopher Fuchs. "Once we started using Indaba, sell-through increased by over 30% in a year, we had almost twice as much positive feedback and customer service time dropped dramatically, by 90%."
Simplicity, subtlety and room to grow
"Indaba integrates all functions," Helgesen said. "You scan a bar code and Indaba downloads everything else, including prices across markets. You can price for multiple markets, and, with one click, listings are uploaded everywhere. Your orders come in and you can confirm with easy template e-mails. Indaba even tells you what to get from the shelves and when."
Although Indaba began life as an application for Better World Books, the use of the software is not limited to booksellers. "We've expanded Indaba to make it a fantastic tool for anyone selling online, whether they retail DVDs, computer games, software or CDs. Indaba can manage anything with a UPC code," Helgesen said. "We strongly feel that Indaba i1 and i2 are fantastic tools for the online seller. No other software combines these features and no other software does as much."
For information on system requirements, pricing and availability, contact:
Marketing Director and Sales Manager
(415) 335-4683 x106
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