August 24, 2005 (PRWEB) August 24, 2005
ClearStar.net, the technology leader in advanced web solutions to retail screening companies, announced today an alliance with NetSuite to streamline efficiency in client service and support, in addition to incorporate data sharing for clients who elect to use the NetSuite CRM solution.
ClearStar.net President Robert J Vale stated, "We're excited to team with a company of NetSuite's quality and industry leadership to further fortify the high level of commitment to support our clients. With the implementation of online customer service provided by NetSuite's CRM+ solution, we will be able to not only respond quickly to service calls from our clients, but also provide service interaction with their clients transparently.
This new model will decrease manual operations of our clients' work load, while at the same time increase the speed of problem resolution and customer satisfaction.Â
ClearStar.net's dedication to enhance support operations while extending CRM tools to our client base led ClearStar.net's decision to award NetSuite the partnership. ÂThe two technology platforms are very similar,Â said Ken Dawson CIO of ClearStar.net. ÂWe've found NetSuite's XML documents straightforward and uncomplicated when applying to our software, making data integration undemanding.Â
Partnering a front-end Web software solution to a back-end Web software solution makes good business for not only both software companies, but also a powerful automated solution for the clients of ClearStar.net.
Clients now can obtain the most efficient ÂholisticÂ business practice available in the background screening industry to date. Together ClearStar.net and NetSuite raise the bar and excel as a total automated business solution.
ClearStar.net provides advanced software to employment/tenant/risk mitigation screening companies. The advanced technology provides clients a web based backend operating system extending: online profile requests, automated completion of applicant profiles with over 45 suppliers. Manage workflow processing, instantly quality control data suppliers, FCRA complaint and maintain all the security certificates ensuring connectivity to the web and Credit bureaus. Software allows online invoicing to clients. Applications and suppliers can work by Internet, e-mail or fax, based on customer's specific requirements. Our nimble operating environment promotes customization, flexibility and empowers screening companies to succeed at meeting individual client's business challenges. For more information visit our website at http://www.clearstar.net
NetSuite enables companies to manage all key business operations in a single, integrated system, which includes customer relationship management, order management and fulfillment, inventory management, finance, ecommerce and Web site management, and employee productivity. NetSuite is delivered as an on-demand service, so there is no hardware to procure, no large, up-front license fee, and no complex set-ups. Finally, NetSuite's patent-pending Âreal-time dashboardÂ technology provides an easy-to-use view into role-specific business information that is always up-to-date. For more information about NetSuite, visit http://www.netsuite.com.
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