Key Results Management Launches Introductory Business Continuity Workshop

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"Business Continuity: A Project Management Approach" provides practical methodologies for developing successful business continuity plans for use in case of an emergency.

Project management specialist Key Results Management announces the "Business Continuity: A Project Management Approach" five-day introductory workshop. The first workshop in the Advanced Business Continuity Concepts Series, "Business Continuity: A Project Management Approach" will take place in Atlanta, New York, Los Angeles and Orlando. Please visit for registration information.

Key Results Management President James Copenhaver explained the importance of project management by stating, "How your company reacts in a crisis reflects directly on the amount of thought and preparation that goes into preparing a business continuity plan. Companies with well-developed business continuity plans do not have to make critical business decisions in the middle of a crisis. For them, business continuity is an integrated and ongoing process that is handled as a complex project that spans all facets of the business."

The "Business Continuity: A Project Management Approach" five-day introductory workshop will discuss such critical crisis management issues as:

  • Focus of Recovery

When project management methodologies are applied to a business continuity project, the focus of the recovery changes. Information technology data recovery is simply not enough to keep you in business.

  • Company Relationship with What Matters Most - People

People make up your employees, suppliers, distributors, and your customers. Your relationship with each of them during a crisis will determine if your customer will stay with you or abandon you for your competition. Suppliers and employees want reassurance that they will still get paid on time. Wall Street wants to know the impact to your bottom line.

  • Employee Procedure and Policy

How you develop and communicate policies and procedures to your employees will determine how well they interact with others. Without clearly defined and communicated roles and responsibilities, your loading dock worker may become your new international face to the press.

  • Employee Training and Evaluation

Investing in employee training is a critical success factor. If the only way your employees know to launch a business critical application is to click on a desktop icon, you have a major risk exposure. PCs at a recovery site may not look the same, even if they have identical software. Evaluating behaviors during simulations is essential in determining who needs additional training for their role in a recovery.

  • Resuming Normal Operations

Developing plans to resume normal operations is almost never addressed. People never stop to consider it may take just as long to resume normal operations as it did to recover the systems initially. Paying attention to the "people" details is what sets a solid continuity plan apart from a mediocre one.

Key Results Management also offers Advanced Business Continuity Assessments and will present additional workshops in the Advanced Business Continuity Concepts Series. Enrollment is now open for "Business Continuity: A Project Management Approach." Please visit or for workshop locations and registration information.

About Key Results Management, Inc.:

Key Results Management, Inc. is a management consulting company specializing in advanced business continuity assessments and training. Our assessments analyze a company's ability to manage their projects against industry standard best practices and recommend changes that facilitate superior business continuity planning. Our Advanced Business Continuity Concepts workshop teaches students how to apply project management methodologies to real world business continuity projects.


James Copenhaver, PMP

Key Results Management, Inc.

(404) 437-6485

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