While EBay Invests Millions in China, TWay Says It Will Continue to Invest in Its Customers Through Free Listings

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EBay announces plans to build a new $200 million headquarters in China. Meanwhile, TWay continues to pass lower rates along to its customers

While EBay was announcing plans to spend $100 million this year in China, officials at TWay.com said today it would continue its strategy of investing in its own customers through a policy of no listing fees and a generally low pricing structure.

EBay recently announced that it planned a $100 million investment in the People’s Republic of China this year, an investment that includes the beginning of work on a new $200 million China headquarters building. Last month, EBay announced plans to establish its PayPal service in China, as well.

TWay officials said it believes in a business culture which makes its customers the beneficiaries of low pricing structures and cutting-edge customer service.

“EBay obviously visualizes a future in which it expands around the world and just becomes bigger and bigger,” said Dean Burnetti, TWay’s president. “While we wish them well, it’s hard to imagine how such ambitious plans will help to improve EBay’s reputation for bloated pricing structures and mediocre customer service.”

TWay.com (http://www.TWay.com) never charges a listing fee, Burnetti said, and TWay’s overall pricing structure is considerably less expensive that that offered by EBay.

“EBay pioneered on-line auction sales,” Burnetti said, “but its Achilles Heel is its high cost as well as customer service policies which draw constant criticism. Tway does better on both of those fronts.”

TWay.com has attracted attention because of the lack of listing fees as well as its slimmer overall commission rates – rates that are significantly lower than those found on EBay. It also places a high priority on customer satisfaction, Burnetti said.

“We won’t be moving into China anytime soon,” Burnetti said. “But if we do, we’re confident our Chinese customers will enjoy our lack of listing fees.”

ABOUT TWAY.COM: TWay.com moves online buying and selling to the next level with unparalleled flexibility, options and service. It also offers marketing partnership opportunities to savvy entrepreneurs. To learn more, visit the website at http://www.TWay.com.


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