Ottawa, ON (PRWEB) September 7, 2005
Canadian web hosting and domain name services provider Sibername.com completes its 2004-2005 Fiscal Year by 50% increase in sales.
A summary of 2004-2005 fiscal year can be found below.
Sibername.com continued to be in the top 10 of the .CA registrars list. Last year 6219 new .ca domains are registered by 3186 different registrars. During 2003-2004 fiscal year, these numbers were 2192 domains by 1349 registrars.
We are also happy to exceed 5000 limit for the other type of the domain names.
Sibername has added a new model on referral commission. The details of the agent program can be found at http://www.sibername.com/affiliate.
Sibername has improved his Billing and Domain Management system. We have also added a new Knowledge Base Database with questions and answers compiled from 40000 user tickets handled in the history of our company. You can reach to our Knowledge Base database through http://sibername.com/cgi-bin/perldesk/kb.cgi. Our customers can find answers to Frequently Asked Questions through this interface.
We have continued to solve all customer problems in less than 1 hour average throughout the year. This also helped to create a large volume of loyal customers with a lot of referrals. We have kept our promise of 99.99% uptime guarantee. We have implemented several backup options which will help in case of different possibilities of failure on any hardware or software.
We have been in the top 3 most successful .CA Domain Name Registrars throughout the year. Many dropped (TBR) domains were registered through Sibername's CA Domain Back Ordering System.
Sibername has implemented online web site building tool called WebSiteMatic. It has increased our customer satisfaction. We have also started offering free 1 page Web Site with domain name registration as well as free domain name forwarding.
We have added new people to our staff from the top quality group of people available in the Web Hosting and Domain Name Registration Industry.
We have been the first .EU domain name registrar from Canada and will start offering .EU domain name registration services in Fall 2005.
Sibername has extended his offerings to European market by its branch in UK. UK branch will be more active starting Fall 2005 and will be accessed by the domain name http://www.sibername.co.uk
With this opportunity, we would like to thank all our customers for their support and their referrals. We promise to keep quality of service in 2005-2006 fiscal year.
Mesut Bulent Turkoglu
President & CEO
900-275 Slater Street
Ottawa, K1P 5H9,
phone: (800) 613 8915 - (613) 262 5833