Diogenes Analytical Laboratories Announces Winners of Backup and Recovery Software Quality Awards

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Comprehensive survey of more than 400 end users -- Rates CommVault Galaxy and EMC/Dantz Retrospect as top providers of backup and recovery software.

The industry's leading information-technology (IT) advisory company, Diogenes Analytical Laboratories, Inc., announced the winners of the Diogenes Labs—Storage magazine Quality Awards for backup and recovery software. The award was presented to two products: CommVault Galaxy in the enterprise category, and EMC/Dantz Retrospect in the small-medium business (SMB) category. The winners are featured in the September 2005 issue of Storage magazine. A copy of the expanded report may be found at http://www.diogeneslab.com.

The Diogenes Labs and Storage magazine Quality Awards are based on the results of a Diogenes Labs survey of more than 400 backup and recovery users drawn from Storage magazine's qualified subscriber base of storage administrators, managers and storage-focused IT professionals. The survey rates each product on a 1.0-8.0 scale according to criteria most closely related to a product’s suitability, price, TCO, and reliability: sales competence, product features, product quality, product reliability and technical support. Each category was scored separately and averaged to find the highest aggregate score.

Fourteen products were included in the survey, eight in the enterprise class and six in the SMB class. Many IT organizations use multiple backup and recovery products, and participants were permitted to respond for more than one product. In all, 465 respondents provided 775 product evaluations. The survey has a +/- 4% margin of error with a 95% confidence factor. This award is the only award in the storage industry to be determined by an empirical, statistically valid methodology.

"Backup and recovery remains such a problematic area for IT organizations that there is always a temptation to believe that the 'grass is greener' with another product," said Phil Goodwin, president of Diogenes. "The Diogenes Labs –- Storage magazine Quality Award results help IT organizations to learn from the experience of other users before embarking on a costly and time consuming product conversion."

About Diogenes Analytical Laboratories:

Diogenes Analytical Laboratories, Inc., based in Colorado, was founded to help IT buyers reduce the inherent risk and uncertainty associated with technology purchases. Diogenes provides objective research, strategy development, price negotiation assistance and product and technology reviews free of vendor conflict of interest. Guidance to clients is based on actual product experiences and hands-on tests. More information about the company can be obtained at http://www.diogeneslab.com

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Bryan Nakagawa
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