Cottage Health System to Implement Galvanon's MediKiosk to Ensure a Faster and More Accurate Patient Registration Process

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Automated patient identification system will feature fingerprint recognition from NEC Solutions America to prevent medical errors resulting from patient misidentification.

Galvanon, the patient experience company, today announced that Santa Barbara, Calif.-based Cottage Health System will implement its MediKiosk solution to automate the patient registration process at its facilities. Cottage Health System will use the patient self-service kiosks, which will be equipped with biometric fingerprint imaging capabilities provided by NEC Solutions (America) Inc., to instantly and accurately identify patients during the check-in process.

“Ensuring accurate patient identification minimizes the potential for errors and creates a safer healthcare system,” said Alberto Kywi, chief information officer at Cottage Health System. “This innovative technology delivers a reliable and efficient method for streamlining the patient check-in process and enables our organization to continue providing the highest possible standard of care.”

Upon arrival at the facility, patients will have the option of providing a thumbprint or swiping a driver's license, credit card or membership card directly on the kiosk to begin checking-in. Patients can then use the kiosks to update demographic and insurance information, sign consent forms and make co-payments. Once checked in, front office staff is notified of the patient's arrival.

“With traditional paper-based registration processes, properly identifying patients is a significant challenge,” said Greg Sarrail, director of sales and marketing at NEC Solutions America/Healthcare Solutions Division. “When fingerprint recognition is used in combination with automated applications like Galvanon's MediKiosk, healthcare organizations have the ability to eliminate duplicate patient records, reduce medical errors and enhance patient safety.”

Galvanon's MediKiosk is part of a comprehensive suite of products that allows hospitals and clinics to provide patient self-service capabilities such as pre-registration via the Web, online BillPay and eClipboards™, Galvanon's wireless patient check-in solution.

“As the amount of paperwork completed during the patient check-in process continues to increase, healthcare organizations need a better, more efficient way to register patients,” said Raj Toleti, chairman and chief executive officer of Galvanon. “By teaming with NEC, a leading biometrics technology provider, we were able to dramatically improve how Cottage admits patients, resulting in a safer, more effective registration process.”

About NEC Solutions (America), Inc.

NEC Solutions (America), Inc. is a premier provider of integrated solutions for the Connected Enterprise in North America. As an affiliate of NEC Corporation (NASDAQ: NIPNY) (FTSE: 6701q.1), NEC Solutions America taps into a global resource network to help clients leverage technology to achieve a competitive edge. From corporate performance management and biometric security solutions to digital cinema and in-theatre advertising systems, visual displays and server solutions, the expertise is delivered with the personal attention needed to address individual situations. With headquarters in Rancho Cordova, California, NEC Solutions America serves a wide range of markets, including the health care and public safety, financial services, cinema, retail and manufacturing markets.

Information regarding NEC Solutions America can be found at

More information about NEC Solutions America / Healthcare Solutions Division is available at

About Galvanon, Inc.

Galvanon helps healthcare organizations enhance the patient experience at home, in the hospital, and in the physician's office through innovative solutions such as kiosks, Web self-service applications and technology that streamlines everyday patient interactions and improve patient flow through the healthcare process. For more information, visit

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Cathi Hilpert

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