Lancashire County Council Implements Performancesoft Pbviews for Performance Management

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Lancashire County Council joins other Local Authorities across the United Kingdom who use pbviews to help them manage their performance more effectively.

Performancesoft Inc is pleased to announce that Lancashire County Council, the fourth largest County Council in England, has implemented pbviews to support its Performance Management initiative, joining many other Local Authorities across the United Kingdom who use pbviews to help them manage their performance more effectively.

“After an in-depth review of the market and speaking with other pbviews users in Local Government, we are confident that pbviews is the best product on the market to meet our demands for a Performance Management system. It offers a high quality, comprehensive and cost-effective solution for all Local Government customers,” said Joanne Platt, Performance Manager, Lancashire County Council. “As an Excellent authority we firmly believe in our vision that Lancashire is a place 'where everyone matters' and we are committed to ensuring that the people of Lancashire get the best possible services. Through the use of pbviews, we believe we have a better understanding of our strengths and our opportunities for improvements. We have taken a number of months to firmly embed the system in the culture of our organisation in order to help us to focus on improvements in delivering important services to the people of Lancashire. A particularly exciting development is the work we are doing in partnership with performancesoft to develop the system to enable it to be used by our partners to monitor delivery of our community strategy and our developing Local Area Agreement.”

Lancashire is using pbviews to measure and communicate performance and improvement across their wide range of services, including: Education, Social Care, Transport and the Environment. Performance is measured across these services through a range of performance measures.

“We are delighted to welcome Lancashire County Council to our growing list of Local Government clients in the UK,” said Steve Fluin, CEO, Europe, Middle East and Africa, performancesoft Inc. “As one of the country’s largest Councils, Lancashire has a large remit for effectively delivering services to its growing community, and we are pleased to have been selected to help manage its performance across the council.”

About Lancashire County Council:

Lancashire County Council is the largest single provider of public services in Lancashire. It delivers a wide range of services including: education, youth services, social care, road maintenance, public transport support, waste disposal, libraries, museums, countryside services, consumer protection and many more. The Council’s objectives are to make Lancashire a place where everyone matters. A place where people can: feel safe, live healthy lives, get help when in need, learn & develop, have jobs and a good standard of living, travel easily and safely, and enjoy a high quality environment.

pbviews helps LCC to manage its performance against these objectives and to report progress to the communities of Lancashire.

About performancesoft Inc.:

Founded in 1993, performancesoft is the acknowledged leader in the Performance Management and Balanced Scorecard categories; with the richest, most intuitive, and easiest to use product; and the largest number of successful deployments worldwide. Its state of the art software, practical expertise and unparalleled customer support make pbviews the solution of choice for today’s performance driven organisations. With a customer base including Local Authorities such as: Bedfordshire County Council, Nottinghamshire County Council, London Borough of Redbridge and Corporation of London, performancesoft continues to set the standard for Performance Management. For additional information, visit


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Mike Etzinger