Organize Final Decisions with Licensed Providers

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The Board of Funeral Services of Ontario (BOFS) today issued a public advisory for those making arrangements for the approximately 82,000 people who die annually in this province, alerting them to a new series of consumer information booklets and advising them to make funeral arrangements with licensed providers registered with the Board.

The Board of Funeral Services of Ontario (BOFS) today issued a public advisory for those making arrangements for the approximately 82,000 people who die annually in this province, alerting them to a new series of consumer information booklets and advising them to make funeral arrangements with licensed providers registered with the Board.

"Many of us will make funeral arrangements for a family member or close friend under emotional circumstances that can make the experience overwhelming," commented Joseph Richer, BOFS Registrar. "In order that the public interest is served and protected, the Board of Funeral Services wants to provide Ontario consumers with important information related to funeral planning," added Richer.

The "What You Need to Know" consumer information series includes two booklets, "Arranging A Funeral" and "Pre-Arranging A Funeral," and includes a planning guide called, "Important Information and Funeral Planning Guide." The Board’s web site permits anyone to search for licensed providers by city or by name.

Arranging A Funeral: What You Need to Know covers information relating to six key decisions from what happens to the body of the deceased, to types of service and memorialization, earth burial or cremation options. Pre-Arranging A Funeral: What You Need to Know is for those who want to make funeral arrangements in advance to lessen the stress on family members at the time of need.

Only a licensed provider can accept prepayment for funeral and transfer services or supplies and other selected services. Ontario law protects prepaid monies through a compensation fund, but only if they are paid to a licensed provider.

Funeral directors and transfer service operators must complete educational programs needed to help you make meaningful arrangements for you and your family. Ask if the individual you are dealing with is licensed.

The Board wants to encourage consumers to deal only with those who are properly licensed, because doing so provides protections and ensures standards of conduct are being met. Remember that only prepayments made to a licensed provider are covered by the Compensation Fund. Look for the provider’s business licence, which must be displayed at or near the front door.

The provision of funeral and transfer services in Ontario has been regulated since 1914. The Board of Funeral Services has a proud history of protecting the needs of consumers and reports to the Ontario Ministry of Consumer and Business Services in accordance with the Funeral Directors and Establishments Act.

For further information contact:

Joseph Richer, Registrar

Board of Funeral Services of Ontario

416-979-5450 or 1-800-387-4458

http://www.funeralboard.com

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Joseph Richer, Registrar