Torrance, CA (PRWEB) September 19, 2005
bNet Software, a major web based eCommerce solutions provider, today announced the completion and launch to the public of Tablet Authority's eCommerce website. Tablet Authority is an authorized reseller of Motion Computing Tablet PCs. They required an eCommerce solution that would help them grow their online B2B sales channel, manage order fulfillment and make use of the Internet to provide business class customer service.
In less than a month, Tablet Authority had the site they needed: a complete sales, service and marketing solution that included everything:
- Secure online database engine for inventory, orders, customers, suppliers and communications that is always accessible to authorized employees
- Integrated messaging system tied to the database that supports threaded internal and customer messaging for unlimited employee log-ins
- Order fulfillment tools to manage and track orders, with automated order status messaging to customers
- Account management tools for clients, including profile, order history and opt-in email
- Integrated Customer Service and Knowledge Base
- Integrated marketing and merchandising tools to launch promotions, send email announcements and manage advertising campaigns in marketplaces such as Yahoo Product Search, Froogle, Shopping.com and Nextag.
Along with the scalable backend eCommerce software, bNet Software also provided the services Tablet Authority needed to prepare the site for launch. The bNet Software team performed all design work and website setup, even the uploading of inventory data and product images.
Speed was critical for Tablet Authority, as year-end sales are vital to the company's profitability. Because the Tablet Authority site was online well under budget and in less than a month, no sales were lost. In fact, sales are already up. The new site gives Tablet Authority the professional look and integrated services they needed to inspire the confidence of business, academic and government buyers.
According to Steve Harper, project manager at bNet Software, "When we were finished, the Tablet Authority solution was 100% designed, configured and ready for business. It's really incredible," said Steve. "They can do everything from the same control panel. In a couple of hours Tablet Authority employees were fulfilling orders and handling customer service."
Tablet Authority is already discovering additional advantages to running their online business with bNet Software. The company has eliminated paperwork from the fulfillment process, so overhead is down and customer satisfaction is up. Also, complete customer history is now online, so employees know with one click how many orders a customer has placed and all their past customer service requests. With integrated opt-in email, it's now possible for Tablet Authority to rapidly launch targeted email campaigns to exactly the customers and prospects they want. No other software is required.
About Tablet Authority Inc.
Tablet Authority is an authorized provider and leading supplier of Motion Computing Tablet PCs, the most advanced tablet PC on the market. Tablet Authority provides a complete vertical market solution that includes everything from custom configuration of Motion Computing Tablet PCs to knowledgeable customer support. The Tablet Authority website includes an extensive knowledge base to assist Motion Computing users. All custom solutions from Tablet Authority come fully tested and ready to use.
Motion Computing, Motion, View Anywhere and Speak Anywhere are trademarks or registered trademarks of Motion Computing, Inc, in the United States and other countries.
For more information about Tablet Authority, visit http://www.tabletauthorityinc.com
About bNet Software eCommerce Solutions
bNet Software delivers eCommerce success with web database eCommerce shopping cart solutions that seamlessly integrates into any website: advanced shopping cart, virtual and physical inventory, realtime credit card authorization, customizable order processing, automated marketing, integrated Customer Relations (CRM), built-in communications and dozens of other features.
Based on Microsoft's latest .NET architecture, bNet Software's web-based ASP eCommerce software is the most powerful, complete solution available for small and medium sized companies. bNet Software includes the critical sales, marketing and order fulfillment features required to succeed in the highly competitive online business environment.
About bNet Software
bNet Software is a privately held technology company. The bNet Software team has decades of experience in consulting, programming and selling high tech products online. The company's unique combination of advanced software, total client support and experienced business guidance is dedicated to the success of our clients.
For more information about bNet Software, visit http://www.bnetsoftware.com
Press Contact: Brad Wilhelmsen
Company Name: bNet Software
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