The Official International Directory Enquiries Industry Awards proved to be a Massive Success Once Again

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The International Directory Enquiries Awards and Conference has been firmly established as the official occasion for the industry to celebrate all of the positive aspects of the market and best practice.

The Official International Directory Enquiries Industry Awards proved to be a massive success once again.

The International Directory Enquiries Awards and Conference has been firmly established as the official occasion for the industry to celebrate all of the positive aspects of the market and best practice.

The 5* Lowry Hotel in Manchester was the perfect meeting place for the best European and International Directory Services. This year's intensive conference challenged and inspired all delegates with insight from around the world and motivational talks from leaders in their fields. All feedback forms have been received and next year's event looks set to be even bigger and better to reflect the needs of the industry.

Photographs and further information are available at http://www.118awards.com

Following the success of this year's Conference and Awards the 2006 Conference, Exhibition and Awards Evening will be developed into a 2 day Conference, which will offer extensive opportunities to network whilst also providing quality speakers and workshops unlike any other conference in the industry. Comments from this year's delegates include:

“Congratulations on putting on an amazing event, the sort of event everybody in the industry benefits from.”

“I would like to thank 118tracker.com for putting so much effort and into an event for us, the European directory marketplace”

“The speakers surprised us with creative strategies for excellence and you have successfully inspired our team to think differently about their roles in this competitive directories market place”

The International, European and UK 118 awards are the only global marketplace Awards that recognize all directory services and support the development of a positive image for the industry. The 118 Awards provide an unparalleled networking event with your colleagues and competitors from around the world.

http://www.118tracker.com & http://www.118awards.com will be updated as documents are released. Your registration pack for the 2006 Awards will be available over the next few weeks. These globally recognized Awards provide you and your team a real opportunity to gain credibility and praise for your role in this ever changing global directory market place.

Congratulations to all finalists and winners! The 2005 Directory Enquiries Award winners are:

Best UK: Yell 118 247

Best European: T-Com Magyar Telekom (Hungary)

Best International: Sitel (New Zealand)

Best Mobile: Eniro 118118 (Sweden)

Best Online: 192.com

Best Wholesale: Kingston Communications

Innovation: PocketThis

Best Newcomer: Daisy 118 101

Marketing Campaign of the Year: Maureen 118 212

Best Training Culture: Sitel (New Zealand)

Call Centre Manager of the Year: Fran Hudd (Conduit 118 888)

Community Impact Award: Share Communications 118 499

Call Centre Agent of the Year: Marli Smith (Conduit 118 888)

100% of delegates stating this event is 'Very Important' to the industry.

100% confirmed they would recommend the event to others.

The requests to be involved in the 2006 event have begun and highlight the importance of attending this unique annual event, and sponsorship has already been confirmed by Thomson, BTS Logic and Retell.

The organisers would like to thank everybody involved including the continued support of the event sponsor Thomson Directories, and Paul Toms of Lindley Consulting for professionally keeping order throughout the day's event.

http://www.118tracker.com support the International & European directory marketplace by providing free of charge news tracking services, independent quality & performance benchmarking and organising the most important industry event on the calendar the International Directory Enquiries Conference, Exhibition and Awards http://www.118awards.com

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Rob Dunphy
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