Cincinnati, OH (PRWEB) September 27, 2005
CallCommandÂ, a leading provider of web-based communication solutions to automotive retailers nationwide, today announced the addition of Bob Cariglia to its executive team. Cariglia will take the position of President and Chief Operating Officer, responsible for guiding the future direction and expansion of the company with his initial focus being Client Services; building a dedicated group of seasoned customer service representatives who will work with new customers to ensure they are utilizing the product to their full advantage.
Cariglia plans to target Client Services as the differentiator for CallCommand, awarding each customer with a dedicated Account Management Team to provide ongoing guidance and support. Field Service Manager's will be located regionally, close to the customer's place of business, with a mandate to schedule regular visits to provide additional training and to introduce and fully explain new features.
"Bob is an energetic, results oriented professional with a proven track record for increasing performance and expanding markets. Bob strengths in leadership, motivation and entrepreneurial management are a perfect fit for CallCommand's relentless focus on servicing our clients; driving value up and down the chain," commented Al Babbington, CallCommand CEO.
With a Bachelors Degree in Commerce and an MBA with concentration in Entrepreneurial Studies, Cariglia has more than 25 years experience in leading companies to increased performance; expanding markets, developing strategic partnerships and integrating new technologies. Prior to CallCommand, Cariglia served as President and Chief Operating Officer of Minacs Worldwide, where he was successful in guiding the company towards meeting an aggressive business plan in 2004.
Cariglia also served as Vice President of Sales for DaimlerChrysler's Freightliner Truck Division, leading the North American sales force with responsibility for sales through 350 independent dealerships across Canada and the US.
Commenting on his new position Cariglia stated, "CallCommand is well positioned to succeed in the dynamic marketplace in which we operate. With excellent products, an aggressive 'go to market' strategy, and a solid management team; the company has made significant progress towards establishing CallCommand as the leading brand in the Voice Marketing arena. Companies are increasingly called upon to deliver that 'something extra', that memorable experience, the 'secret sauce' that keeps customers coming back for more. I am excited to join CallCommand in targeting Client Services to be that differentiator."
Call CommandÂ is a leading provider of communication solutions for retailers, businesses and government agencies. Their patent pending technology decreases marketing and communication costs while simultaneously improving customer responsiveness. All of their solutions are fully web-based and do not require hardware, software or telephony equipment.
CallStreamÂ, CallCommand's core product, is a revolutionary, web-based personalized calling system designed to provide superior voice messaging to cell phones, land phones and other devices. Combining the latest, most innovative telecom and internet technologies, CallStream provides for quick, reliable execution of targeted communications.
CallScanÂ, released simultaneously with new legislation, offers state and federal do not call compliance solutions. CallScan will assist businesses in building an infrastructure to support the new legislation being imposed by the Federal Trade Commission, FCC, State Agencies and even the Treasury Department regulations. Most importantly, this feature will aid Dealers in ensuring that all necessary safe harbor requirements are met.
CommunitySafe, which enlists CallCommand's newly developed emergency broadcast technology, provides communities with a unique new tool to help resolve any community perception issues create safer communities and build top of mind awareness. It is an instant alert and communication system that allows the dissemination of vital information to citizens quickly and effectively. This unique communication tool simultaneously provides any organization with a more cost-effective and timelier way to communicate to their patrons. http://www.communitysafe.us
For additional information please contact Lindsay Whitson: phone: 1-877-862-6662, visit CallCommand's web site at http://www.callcommand.com, log onto any search engine (i.e.: Yahoo, Google, MSN) and type the word "CallCommand."