Cincinnati, OH (PRWEB) September 29, 2005
GHA is one of the largest and most diversified groups of medical doctors in Cincinnati, Ohio. They recently were purchased and became part of the Tri-Health system, which already owns Good Samaritan and Bethesda North hospitals.
"The addition of this leading group of doctors in Cincinnati continues to validate that this new business model developed to inform and attract new patients. This is being accomplished by filling a need in the healthcare market for both patient and doctor alike," says Joe Benza, Jr., CEO of Directories.MD. "GHA is such a well respected and well known group of doctors already very active in the promotion and implementation of top quality healthcare programs in the Tri-State area. Their addition to our site will greatly add to the quantity and quality of data being compiled for visitors to view on the http://www.Cincinnati.MD healthcare website." The addition of more than 100 GHA doctors gives the general public just another reason to come back to the popular site on a regular basis to leave feedback for their own doctors and to see what others are saying each day about different doctors all throughout Greater Cincinnati.
http://www.Cincinnati.MD has become the #1 healthcare site in Cincinnati by offering this unique feature to both patients and doctors. This word of mouth patient feedback can help doctors better meet the needs of their patients. "The rating tool on http://www.Cincinnati.MD will provide our patients with an outlet to give honest feedback about their experiences at GHA (Group Health Associates). The ability to monitor feedback and react to patient needs will assist us in building our vision of a patient-centered delivery system based on service and quality of care," says Dr. Michael Barber, CEO of GHA (Group Health Associates).
The feedback process works as follows: after an office visit, patients are asked to go to http://www.Cincinnati.MD to provide feedback on their visit. Once at the site, the patient answers seven questions on a scale of 1 to 10, with 10 being the best. In addition, they can provide a brief description of the visit in their own words. The 7-question survey is then converted into an average rating by http://www.Cincinnati.MD and published on the site for anyone to review. Next, all Member Doctors are emailed, letting them know they have received feedback at which time they have the opportunity to review the feedback on a secure web-based tool on http://www.Cincinnati.MD. The doctor can then determine if there is a potential issue and follow-up with the patient to rectify the problem before it becomes a larger issue. If the doctor is able to rectify the problem, they then have the opportunity to ask http://www.Cincinnati.MD to ask the patient to re-rate the doctor based on their latest interaction.
"The unique feedback feature on the website provides doctors with the opportunity to identify a problem before it becomes a major issue. Based on research, most mal-practice suits are driven from a lack of communication between the patient and the physician and this tool really helps in that area and hopefully in turn reduces the overall cost of healthcare for all of us," says Joe Benza, Jr.
There are several other benefits for doctors and patients alike. Patients can take this opportunity to tout the great services offered or performed by their doctor and staff by leaving positive word of mouth feedback and actually recommending their doctor to other patients. We have seen by the feedback that we have been receiving that most patients have positive comments about their doctors. The doctor may place the feedback on their individual website listings for all to read as well as place a link on their Cincinnati.MD listing connecting all patients to their company or personal website they may have already developed. As patients leave their feedback, they actually add to the overall information database on the site, thus mapping a new direction for healthcare in Cincinnati as this useful resource tool becomes more and more valuable and comprehensive over time. http://www.Cincinnati.MD supplies this information to the public at no charge. The posted information on the doctor listings is available to be read by anyone visiting the site to help them make better healthcare decisions in the future. This type of information is especially important to transferees and patients moving into an area that typically have no real source of reference to assist them in making their healthcare decisions.
The new website attracted over 143,000 unique visitors in August and already has over 5,250,732 hits to date. The http://www.Cincinnati.MD site is the only local website offering consumers a free, healthcare resource that provides comprehensive information, including ratings and word of mouth feedback, on over 6,900 medical professionals in Greater Cincinnati. The site also provides a medium for physicians to gain insight into their patient's satisfaction of their services to help improve the quality of care delivered. There is no .com in http://www.Cincinnati.MD only healthcare. Directories.MD owns http://www.Cincinnati.MD.
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