10 Key Behaviors to Win and Keep Long-Term Customers

The Trusted Seller business-to-business (B2B) relationship model was created to supplement the more popular selling techniques being taught today. Bishop focuses his expertise as a Senior Vice President of Purchasing on businesses selling to businesses and prolonged customer management. He has observed that “the best B2B salespeople utilize a predictable set of behaviors when building great business relationships.”

(PRWEB) October 8, 2005 -- Forget traditional sales tactics - you can no longer rely only on the idea of relationship or consultative selling. The key to winning and keeping your customers is you. Finally, sales management tools that work!

The Trusted Seller outlines 10 Key Behaviors that break down the barriers between you and your customers or clients. These behaviors are the difference between mediocre and stellar sales results:

-   Targeted
-   Relevant
-   Purposeful
-   Persistent
-   Personable
-   Benevolent
-   Credible
-   Adaptive
-   Responsive
-   Advocate

The Trusted Seller business-to-business (B2B) relationship model was created by Mark Bishop to supplement the more popular selling techniques being taught today. Bishop focuses his expertise as a Senior Vice President of Purchasing on businesses selling to businesses and prolonged customer management. He has observed that “the best B2B salespeople utilize a predictable set of behaviors when building great business relationships.”

The Trusted Seller sales training techniques are designed to provide insight into how top sellers build rapport, earn trust and win the loyalty of their business customers. Each chapter focuses on business and sales training techniques that will dramatically ease the greatest challenge of all - building and managing new business relationships.

“The best salespeople know how to position themselves as trustworthy, and how to prove that their company has their back. That combination is the formula for trust,” says Bishop.

The Trusted Seller goes beyond sales tips or sales training. It provides a selling strategy that will help any professional salesperson improve their relationship building skills. Packed with fresh ideas and written from the point of view of a buyer, this book will give you a very unique perspective on strengthening your business relationships.

Visit The Trusted Seller for a copy of the book, free chapter downloads and a workbook to put the B2B selling tips to the test.

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