Taking the Ouch Out of Tech Support
Powered by Hybrid-Electric cars, GadgetDoc provides environmentally-friendly, premium, time effective technical support for a success-based fixed fee.
(PRWEB) October 11, 2005 -- With its offices in Camden Town - London, GadgetDoc provides consumers a utopian view of what tech support can be, when done right.
Only using expert engineers who would normally get brought out as a third line of defence in most technical support services, GadgetDoc places a huge premium on something that is often forgotten in Technical Support - the customers valuable time.
"Our customers are very busy people who have much better things to do with their time than to sit around waiting for the support line to pick up or for an engineer to arrive on time," said Babis Lagoussis, Sales Manager.
GadgetDoc's revolutionary approach means that it places the onus on its engineers to get the work done on time and on budget.
"We work on a fixed fee for success, meaning that if we do not fix your problem, we don't charge you. If we take too long to fix it, then that's our problem too."
So gone are the days when you nervously pace behind the support engineer as he sucks his breath and says "that's going to cost you".
"Our customers are paying for our expertise, and we validate that by giving them exactly what they want, when they want it and at an expected cost."
GadgetDoc services are limited only by the extensive expertise of its engineers. The business currently supports small business and home offices including hardware and software issues as well as networking solutions and audio visual - home theater installations.
GadgetDoc services are currently limited to within the M25, with the company's environment-friendly Prius hybrid-electric cars being spotted in everywhere from the City of London and Hampstead to Kensington and Chelsea.
For more information contact:
GadgetDoc
Babis Lagoussis
+44(0)2074280039
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