Inspire Action by Aligning Your Communication Style

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Organizational gridlock occurs during times of prosperity as well as during times of disaster. No matter when gridlock occurs, it is important to first recognize it and then have a strategy in place to unlock the informational gridlock before the confusion and the poor leadership grinds your organization to a halt.

The ability to inspire others to take necessary—and even extraordinary—actions is not only important during times of crisis, such as hurricanes and other disasters.

It’s also an essential trait for everyday leadership and management in businesses and associations. If you hope to truly inspire action, you must communicate effectively, and the best way to do that is to actively shape your messages to match with what people see and hear on an everyday basis.

While people need information and facts, studies show that the way you communicate your message can have a powerful and even overriding effect upon its content. Innumerable persistent and costly conflicts between individuals, teams, and departments arise from natural differences in communication style—even when everyone had the same objective. This is one of the most common reasons that some of the best strategies and plans can end up gridlocked during execution.

According to Pamela S. Harper, author of the book, Preventing Strategic Gridlock®: Leading Over, Under & Around Organizational Jams to Achieve High Performance Results, “The bottom line is that the more aware you become of how you and others tend to communicate, the more you can effectively engage others in your message. This, in turn, can inspire them to take action and generate more of the results that everyone wants.”

To help business leaders align their communication styles, Harper offers this scenario and advice: If you tend to makes decisions quickly and are involved in multiple projects at once, while the person you’re communicating with is highly valuable to the organization but hates surprises and needs time to think through steps, demanding a quick decision on a new project is likely to result in active or passive resistance to your idea, and could stall progress on a mission-critical product.

By aligning your communication style with his or her needs, you can get past a potential case of gridlock, providing the other person with benefits of the project that you know he or she cares about, along with relevant background information, and jointly negotiating a series of checkpoints to minimize risk. The two of you agree to begin the project sooner rather than later, review progress at the first checkpoint, and make any adjustments at that time.

Preventing Strategic Gridlock® is the perfect guide for anyone who wants to increase their organization’s productivity and accelerate progress toward their key objectives. By using Harper’s proven methods, business leaders can U.N.L.O.C.K® the power they need to lead their company towards greater success.

Pamela S. Harper is an internationally known speaker, author, and founder of Business Advancement, Inc. Since 1991, BAI has helped leaders transform their business strategies into high performance results. Pam’s approach is based on 20 years experience as an internal and external consultant to leaders of entrepreneurial, mid-sized, and Fortune 500 companies.

For more information, a review copy of Preventing Strategic Gridlock®: Leading Over, Under, and Around Organizational Jams to Achieve High Performance Results , or to book Pam Harper to speak at your next event, please contact David Josephson at 866-372-2636.

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